NW Deployment Build Mgr II, AWS DC Global Network Delivery

About the role

Amazon Web Services (AWS) is expanding its infrastructure management team and looking for a technology manager with experience in people management, robust technical understanding, and the drive to take AWS Data Center Operations to the next level. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment, oversee the development and growth of a team, and be responsible for installing and delivering network equipment and related infrastructures, as well as driving low voltage structured cabling across the Amazon data center platform.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators
• Project management, coaching and creating documentation
• Manage inbound capacity from receiving through deployment stages
• Manage the installation of network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly report to the data center manager
• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Basic qualifications

• 2+ years of IT experience, or experience in similar technical or vocational roles
• 2+ years of management/team lead function experience
• Bachelor's degree or equivalent

Preferred qualifications

• 6+ years in a data center technology role
• Experience with building physical data center such as copper/fiber cabling
• Experience developing operational metrics to drive efficiencies
• Experience representing your team/technical area to senior management
• Experience in contributing to the definition and implementation of automation opportunities within a deployment/build environment

Pay

Base salary range: $107,700.00 - $188,500.00 USD annually. Amazon also offers sign-on payments, restricted stock units (RSUs), comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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