NW Deployment Build Lead I, DCC Communities
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Network Deployment Technician at AWS, you will get to help build and maintain a Cloud Computing Infrastructure across a number of data center and colocation sites in the Americas. The role involves some periods working independently of your team and requires the ability to drive change while maintaining excellent communication.
Responsibilities
- Installation and configuration of routers, switches and DWDM hardware.
- Troubleshoot fiber optic and copper cabling, network installations and configuration.
- Coordinating colocation remote hands for new capacity installations.
- Work cross functionally with internal partners to deliver network capacity projects.
- Resolving data center and facility issues.
- Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
- Lead small to mid-size network deployment projects.
- Building relationships with remote teams to ensure swift response times to events.
- Performing site audits to ensure safety and quality meets AWS standards.
- Improving all operational processes within each site and/or cage.
- Providing status updates to stakeholders via internal tools.
- Decommissioning of cable and network hardware in collaboration with partner teams as needed.
Qualifications
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- 2+ years of computer networking experience
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Pay
- USA, NJ, Secaucus - 33.00 - 59.00 USD hourly
- USA, NY, New York - 33.00 - 59.00 USD hourly
Benefits
- Sign-on payments and restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave