NW Deployment Build Lead I, DCC Communities

About the role

The Global Network Capacity Delivery organization is seeking a highly motivated, best-in-class Program Manager to join our Planning, Implementation and Coordination team within AWS Data Center Delivery. The team is responsible for scoping and planning interdependent capacity scaling projects across several data center locations, ensuring physical infrastructure resources are available for execution, and launching new network capacity.

Responsibilities

• Act as the technical point of contact for internal teams.
• Perform Process Improvement. Gather data on common failures or waste and work with supporting teams to resolve/minimize/eliminate issues.
• Perform rigorous hardware verification inspections to ensure quality on server racks, networking devices, and associated components.
• Launch new network capacity.
• May assist Deployment Technicians with rack deployments on heavy deployment days or Cabling team.

Key job responsibilities

• Ensure adherence to timelines.
• Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
• Work closely with Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on-demand customer capacity.
• Cordination of design, project timeline/schedule, and construction works.

Professional responsibilities

• Stay customer focused
• Exhibit excellent judgment
• Keep high standards - never be satisfied with the status quo
• Dive deep and be in touch with the details of the business or the technology
• Strive for innovation and simplification
• Have passion and convictions and the innate ability to inspire passion in others
• Have/develop strong negotiation, communication, project management, and reporting skills
• Be results oriented
• Think big

About the team

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and never stop innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. At AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 1+ years of computer networking experience
• 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Bachelor’s Degree and 5+ years of project management experience
• Experience in large scale data center network implementations and support
• Experience working in virtualized enterprise networking environments
• Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
• Project Management Professional (PMP) certification