NV - Customer Service Rep 2025 - SUNBUGGY

Responsibilities

• Answer customer inquiries via phone, internet, and in person, book reservations and process payment
• Ability to work from home (reliable internet) 2 evening shifts per week (4 pm to 9 pm)
• Assist guests with the check-in process, ensure rental contracts get completed properly, facilitate video orientations at lobby
• Participate in various in office administrative side projects, marketing, media production, safety meetings, and training.
• Participate in keeping guest and office areas clean.
• May function as dispatcher, or as Shift Manager as needed

Qualifications

• Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
• High School Diploma and basic math competency to handle monetary transactions
• Basic Proficiency at using a computer for email, browsing, and data entry
• Ability to Communicate clearly over the phone, online, and in person
• Maintain a neat appearance, wear company provided uniform shirt
• Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
• Ability to lift and carry up to 25 pounds
• Ability to work independently, organize and prioritize work, respond to varied and changing work demands and make decisions as required.
• MUST HAVE A VALID NV DRIVERS LICENSE

Pay

Hourly Base Pay + Spiffs + Bonuses, full-time reps average $16 -$22 per hour