Nutritional Health Coach

Overview

The Job in a Nutshell: This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store's nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role helping Natural Grocers improve the health and wellbeing of our communities.

Responsibilities

• Acts as the nutrition education resource for the customers, Crew, and community.
• Provides customer service on the floor in the vitamin aisles (assists customers with product purchasing, provides education resource, etc.).
• Maintains Customer Literature Files.
• Maintains Book Department Stock and Face Product.
• Affords assistance with cleaning the Vitamin Department and store.
• Affords assistance with merchandising product.
• Offers instore nutrition and recipe demonstration classes.
• Offers outreach nutrition classes.
• Maintains regular trainings to Crew.
• Maintains the Crew Wellness Board.
• Motivates and provides encouragement for Crew to participate in Employee Nutrition Challenges.
• Responds to questions and reviews summaries.
• Offers private individual one-on-one health coaching sessions.
• Works to build community relationships (practitioner partners for referrals, Guest presenters, event partners, etc.).
• Seeks outreach opportunities (to provide nutrition education and build brand awareness).
• Maintains Continued Education requirements.
• Reads and reviews research.
• Completes CE assignments.
• Affords assistance with printing materials used in classes, outreach, and coaching sessions.
• Affords assistance with placing orders for nutrition education supplies.
• Provides training to Crew on promoting the NHC services, instore events, and promotions.
• Attends monthly meetings (NHC webinar, Regional and Sales Building calls).
• Acts as an event ambassador for instore guest presenter classes during floor days.

Qualifications

• A degree/certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master of Biology, Biochemistry, Naturopathy).
• Microsoft Office skills (i.e., Excel, Outlook, etc.).
• Excellent public speaking skills.
• Confidence in front of an audience providing cooking demonstrations and nutrition education classes.
• Ability to engage customers and start conversations to promote events, services, and sales.
• Excellent interpersonal skills.
• Excellent organizational skills and priority management.
• Self-directed and able to maximize time management.
• Able to work well with a team and accept constructive feedback.
• Motivated to grow and develop knowledge and skills.
• Inspired to provide nutrition education to employee Crew, customer’s and the community.
• Comfortable working in a retail setting performing retail operations (stocking, facing, checking product expiration dates, cleaning, etc.).
• Friendly, outgoing, and approachable.

Benefits

• Birthday Bonus Pay.
• Vitamin Bucks (up to $2,080 earned as store credit annually).
• Holiday Pay for 5 Holidays – Stores Closed.
• Paid Time Off (sick days and vacation) that Increases with Tenure.
• Paid Nutrition Education good4u Crew Member Discount.
• {N}power Program (customer appreciation and rewards program).
• Regular, Scheduled Pay Increases.
• Advancement Opportunities and Career Development.
• Health and Wellness Program.
• Employee Assistance Program (EAP).
• Employee Referral Program.
• Full-Time Crew Members (30+ hours/week): Medical, Dental and Vision Insurance.
• Paid Parental Leave.
• Paid Medical Leave (through company paid short-term disability insurance).
• Company Paid Short-Term Disability Insurance.
• Company Paid Life Insurance.
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance.
• Retirement Savings Plan (401k) with discretionary Company Match.
• Health Savings Account (HSA) with Company Match.
• Diversity Statement: At the heart of Natural Grokers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.