Nutritional Health Coach

Overview

The Job in a Nutshell: This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role helping Natural Grocers improve the health and wellbeing of our communities.

Responsibilities

• Acts as the nutrition education resource for the customers, Crew, and community.
• Provides customer service on the floor in the vitamin aisles (assists customers with product purchasing, provides education resource, etc.).
• Performs retail Operations:
• Maintain Customer Literature Files
• Maintain Book Department
• Stock and Face Product
• Affords Assistance with Cleaning the Vitamin Department and Store
• Affords Assistance with Merchandising Product
• Offers Nutrition Education
• Offers Instore Nutrition and Recipe Demonstration Classes
• Offers Outreach Nutrition Classes
• Maintains Regular Trainings to Crew
• Motivates and Provides Encouragement for Crew to Participate in Employee Nutrition Challenges
• Responds to Questions and Reviews Summaries
• Provides Private Individual One-on-One Health Coaching Sessions
• Works to Build Community Relationships (Practitioner Partners for Referrals, Guest Presenters, Event Partners, etc.)
• Seeks Outreach Opportunities (To Provide Nutrition Education and Build Brand Awareness)
• Maintains Continued Education Requirements
• Reads and Reviews Research
• Completes CE Assignments
• Affords Assistance with Coordinating, Organizing, and Executing Companywide Events
• Responsible for Printing Materials Used in Classes, Outreach, and Coaching Sessions
• Responsible for Placing Orders for Nutrition Education Supplies
• Affords Training to Crew on Promoting the NHC Services, Instore Events, and Promotions
• Attends Monthly Meetings (NHC Webinar, Regional and Sales Building Calls)
• Affords Role as an Event Ambassador for Instore Guest Presenter Classes During Floor Days

Qualifications

• A Degree/Certification in Nutrition or a Related Field (e.g., Dietetics, Bachelor of Science or Master of Biology, Biochemistry, Naturopathy)
• Microsoft Office Skills (i.e., Excel, Outlook, etc.)
• Excellent Public Speaking Skills
• Confidence in Front of an Audience Providing Cooking Demonstrations and Nutrition Education Classes
• Ability to Engage Customers and Start Conversations to Promote Events, Services, and Sales
• Excellent Interpersonal Skills
• Excellent Organizational Skills and Priority Management
• Self-Directed and Able to Maximize Time Management
• Able to Work Well with a Team and Accept Constructive Feedback
• Motivated to Grow and Develop Knowledge and Skills
• Inspired to Provide Nutrition Education to Employee Crew, Customer’s and the Community
• Comfortable Working in a Retail Setting Performing Retail Operations (Stocking, Facing, Checking Product Expiration Dates, Cleaning, etc.)
• Friendly, Outgoing, and Approachable

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Full-Time Crew Members (30+ hours/week)
• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retail Savings Plan (401k) with Discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

Diversity Statement

We honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.

Physical Capabilities and Environmental Demands

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
• Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.