NUTRITION OPERATOR (PART TIME)

Location: National Performance Center FANS - 1845 Midpark Road, Knoxville, TN 37921

Schedule

Part-time; morning shifts start at 6:45 am. Hours and days may vary, including all weekends and some holidays. Further details upon interview.

Pay

Fixed pay rate: $16.00 per hour.

About the role

Responsible for securing patient meal selections and special requests and needs via telephone or face-to-face interactions. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors, and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences, when patient inquires or needs additional selections.
• Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
• Complies with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly, or monthly reports as outlined in the corporate policies and procedures on a timely basis, meeting all prescribed deadlines.
• Performs other duties as assigned.

Requirements

• Prior customer service experience required.

Benefits

Paid training and immediate start.

Full-time and part-time positions are offered the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.