NUTRITION/DEPT LEADER

Responsibilities

• Establish and maintain a safe and clean environment
• Achieve and exceed sales and profit goals
• Maintain quality assurance standards
• Answer questions regarding products sold within the department and throughout the store
• Respond to questions and make suggestions about products
• Offer product samples to help customers discover new items
• Inform customers of natural food specials
• Recommend natural food items to customers
• Check product quality to ensure freshness
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained
• Observe scheduled shift operating hours
• Model excellent customer service
• Demonstrate creative merchandising
• Maintain high standards of performance
• Keep displays fully stocked and conditioned according to department standards
• Maintain displays and special promotions appropriately
• Assist with building displays and special promotions
• Assist with breaking down loads and stocking assigned sections
• Ensure compliance with current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Qualifications

• Minimum ability to handle stressful situations
• Effective communication skills
• Must be able to meet the minimum physical demands of the position
• Knowledge of basic math: counting, addition, and subtraction
• Must be 18 or older
• Desired retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing