Nutrition Assistant

Carter G Woodson Charter School · Winston-Salem, NC · 4 wk ago

EducationFull-time

Create and maintain a welcoming, positive, and student-centered cafeteria environment
Greet scholars in a friendly, respectful, and professional manner at each point of service
Demonstrate strong customer service by engaging students in a way that encourages participation in the meal program
Promote a pleasant dining experience that makes students feel comfortable, respected, and valued
Use positive communication and demeanor to support a calm, organized, and enjoyable mealtime atmosphere
Help foster a culture that encourages students to eat, participate, and view the cafeteria as a supportive and welcoming space

Assist with maintaining a clean, safe, and orderly cafeteria environment during all phases of meal service
Support students with basic needs during mealtimes, including opening packages, locating items, and ensuring appropriate conduct
Assist with cleaning tables, floors, and service areas during downtime, between meal periods, and at the beginning and end of each meal service
Monitor and maintain cleanliness of high-touch areas to promote health and safety standards
Collaborate with staff to ensure smooth transitions between meal groups

Accurately count and record all reimbursable meals at the Point of Service (POS) in accordance with USDA meal counting and claiming requirements
Ensure meals meet USDA reimbursable meal components prior to claiming
Utilize approved methods (student ID numbers, rosters, or POS systems) to document meal service by eligibility category
Assist with maintaining an efficient service line to ensure all students have access to meals within required service times

Assist with daily meal count reconciliation to ensure accuracy and compliance with USDA claiming procedures
Report discrepancies, shortages, substitutions, or errors immediately to the Director
Maintain accurate and complete records to support reimbursement claims and audit requirements
Support adherence to Offer vs. Serve (OVS) requirements, when applicable

Accurately handle cash transactions, including receiving payments, providing correct change, and processing refunds as applicable
Maintain a high level of accuracy while operating cash registers or point-of-sale (POS) systems
Count and reconcile cash drawers at the beginning and end of shifts to ensure balance and accountability
Follow all school and departmental procedures related to cash handling, security, and financial accountability
Identify, document, and report discrepancies, shortages, or suspicious activity promptly to the Nutrition Manager
Safeguard cash at all times and maintain confidentiality of financial and student account information
Provide efficient and courteous service while completing transactions
Assist with basic financial recordkeeping, including receipts, logs, and daily cash reports

Follow all established Hazard Analysis and Critical Control Point (HACCP) procedures and standard operating procedures (SOPs)
Comply with all ServSafe and local health department regulations
Assist with ensuring proper storage, temperature control, and handling of all food items, including milk (milk box monitoring and temperature logs)
Identify and immediately report any food safety or sanitation concerns to your direct Manager.
Assist with Maintain a clean, sanitary, and organized food service environment

Assist with supporting full compliance with USDA, state, and local school nutrition regulations and policies
Ensure confidentiality of student eligibility information in alignment with federal privacy requirements
Participate in required training related to USDA school nutrition programs, food safety, and civil rights compliance
Assist in maintaining readiness for administrative reviews, audits, and inspections.

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