Nursing Unit Clerk - Stead Family Children's Hospital NICU (75% - 30 hours/week)

Regular salaried position located in Iowa City, Iowa.

About the role

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.

Responsibilities

• Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
• Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
• Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
• Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
• Proficient in navigating web-based resources and using online clinical and business applications
• Performs computer functions within scope of role as defined by the individual unit
• Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
• Processes patient charges including batching charges in a timely manner, as appropriate
• Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
• Completes and maintains hospital and nursing records
• Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
• Assists health care providers in scheduling patient tests and appointments
• Practices standard precautions in infection control in accordance with institutional policy
• Assists staff during emergencies, and other patient cares and services as directed
• Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
• Participates in unit staff meetings and in-services
• Performs other projects or tasks as assigned

Aptitudes

• Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
• Manage multiple assignments and provide quick reaction and immediate response to emergencies
• Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
• Strong communication skills and a tolerance for an active work environment with potential for negative behavior
• Work well with all levels and types of people

Schedule

• Evening and night shifts
• Every third weekend
• One summer and one winter holiday

75% time commitment.

Location

Stead Family Children's Hospital (SFCH), Iowa City, Iowa.

Benefits

• Paid vacation
• Sick leave
• Health, dental, life and disability insurance options
• Generous employer contributions into retirement plans

Requirements

• Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
• Any combination of clerical experience and/or health care experience which totals two years.

Qualifications

Preferred candidates will possess:

• 6 months of clerical experience
• Public contact/customer service experience
• Medical terminology knowledge
• Proficiency in MS Word
• Proficiency in MS Excel
• Excellent communication skills