Nursing Supervisor (RN), Jacksonville

USD $39.15/Hr. - Max USD $62.64/Hr.

Overview

Assures the continuity of hospital operations by assuming administrative responsibility for nursing personnel/activities as well as the coordination of all other hospital personnel/activities on assigned shifts. Functions as a patient advocate, clinical expert, and as leader/mentor/advisor for nursing personnel.

Education Qualifications

• ADN required; bachelor’s degree preferred.

Licensure/Certification/Registry

• Registered nurse licensure in the state of Illinois.
• Current CPR certification required.
• ACLS preferred.

Other Knowledge/Skills/Abilities

• Outstanding human relations/communications skills.
• Comfort with change.
• Creativity and flexibility in problem resolution.
• Well-rounded clinical expertise.

Responsibilities

• Evaluate patient care activity to assure continuous quality and compliance with established guidelines, standards, policies and procedures.
• Makes purposeful rounds on patient care units, Emergency Department, OR/PACU, and other departments as appropriate. Directly observes and assists with patient care activities.
• Evaluates patient care activity; actively assists in the development of improvement methods.
• Provides support to patient/family/visitor/significant others; assists them in the utilization of hospital resources as appropriate.
• Reviews/evaluates unusual incidents; intervenes as necessary to assure appropriate outcome. Initiates corrective action procedures as necessary.
• Collaborates with all nursing management personnel to enhance patient care, employee growth and development, and customer satisfaction. May serve on committees/task forces.
• Assists in formulation and implementation of nursing division goals, policies, and procedures.
• Provides relevant feedback to assist nurse managers to complete employee performance appraisals.
• Assumes an active role in management decision making on assigned shifts; regularly communicates with nurse managers, directors of nursing, product line managers, and the chief nursing officer.
• Informs AOC of any significant/unusual incidents.
• Acts as a positive role model/change agent.
• Addresses and resolves patient, visitor, staff or physician concerns.
• Provides opportunities for professional growth of self and others.
• Identifies learning needs of nursing personnel; actively collaborates with appropriate persons to meet these needs.
• Utilize daily opportunities to assist staff to acquire additional clinical/communication/conflict resolution skills.
• Demonstrates responsibility for own personal and professional growth.
• Assumes responsibility for obtaining information to keep abreast of changes throughout the medical center.
• Keeps abreast of changes in the external healthcare environment and shares information with staff on a regular basis.
• Serve as resource person for nursing staff/others. Interprets/clarifies goals, policies and procedures as necessary.
• Provides clinical expertise when appropriate, i.e. transfer of patients requiring an RN, facilitating RRT/Code Team responses, starting IVs and assisting staff with direct patient care.
• Assumes responsibility for the resolution of patient/visitor/physician concerns identified on assigned shift.
• Provides guidance/counsel in regard to staffing adjustment requirements.
• Assumes responsibility for making adjustments necessary to assure compliance with minimal staffing standards at all times.
• Facilitates effective intra- and inter-departmental communication. Understands and utilizes preferred communication channels and methods.
• Actively promotes an environment of open communication and trust.
• Acts as an intermediary to facilitate conflict resolution, personally speaking with administrators and/or physicians when Chain of Command is indicated.
• Clarifies information with appropriate sources.
• Intervenes as necessary to problem-solve and coordinate patient placement and/or transfer issues.
• Provides regular communication and collaboration with the MH Transfer Center.
• Clarifies and communicates rationale for changes in policies, procedures and practices.
• Assumes responsibility for administrative functions. Conducts purposeful leadership rounds on patients as well as staff.
• Resolves immediate administrative problems as they occur in any department of the hospital during the assigned shift. Contacts administrator on call, if necessary.
• Communicates issues and works to resolve problems with other department managers.
• Coordinate information regarding emergency situations, identify and implement solutions/corrective action.
• Serve as coordinator in emergency or disaster situation until relieved or assisted by the administrator on call or other administrative staff members.
• Assess the medical management of patients when so indicated and intervene as necessary through appropriate channels.
• Consistently utilizes time and resources (equipment, supplies, and personnel) appropriately; integrates continuous quality improvement concepts to daily practice.
• Guides unit staff in the appropriate utilization of time and resources.
• Demonstrates ability to promote cohesiveness and successfully manage change.
• Performs other related work as required or requested.