Nursing Supervisor - Observation Unit

Primary location: John C Lincoln - 250 E Dunlap Ave, Phoenix, AZ 85020

About the role

At HonorHealth, you’ll find a culture built on warmth and neighborly kindness, where highly skilled professionals are dedicated to caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

• Supervises, assesses, plans, coordinates, facilitates, and evaluates patient care and staff development using the nursing process and evidence-based information.
• Determines and maintains unit or program needs and standards, incorporating the vision, values, mission, and critical goals of the organization.
• Assists the Clinical Director in managing the unit's assigned staff and patient population, providing direct patient care as needed.
• Oversees staff to ensure adequate patient care, including hiring, onboarding, evaluating, managing performance, coaching, and developing employees.
• Establishes or contributes to care plans, including administering medication, managing IV lines, therapies, treatments, and consulting with physicians.
• Ensures compliance with policies and financial stewardship by maintaining department budget integrity.
• Serves as a resource for staff, patients, families, caregivers, physicians, and visitors to improve patient experience and clinical outcomes.
• Teaches patients and families about illness/injury management, post-treatment care, nutrition, exercise, and medication self-administration.
• Facilitates inter/intra-departmental collaboration, communications, and problem-solving.
• Participates in policy revisions, committees, and goal/action planning for the unit.
• Contributes to recruitment and retention of staff through mentorship, education, and fostering a quality practice environment.
• Coordinates educational and professional activities related to department/unit needs.
• Regularly rounds with physicians, patients, or families to improve the patient experience.
• Utilizes the nursing process and evidence-based practice to evaluate and improve patient care plans.
• Initiates and supports quality improvement initiatives while utilizing resources effectively.
• Directs staff in applying the nursing process and coordinates patient care to enhance independent functioning.
• Performs other duties as assigned.

All RN staff with direct responsibility for stroke patients must have knowledge of:

• Stroke symptoms and warning signs
• Protocols and pathways for stroke patient identification, evaluation, and management
• NIHSS Stroke Alert activation and protocol
• Stroke quality indicators
• Available stroke patient education materials and community resources
• Educational requirements and Stroke Center website resources

Requirements

• Bachelor of Science in Nursing (BSN) from an accredited NLN/CCNE institution (required)
• Legally licensed to work as a Registered Nurse in the State of Arizona (required)
• Basic Cardiac Life Support (BCLS) certification (required)
• Must obtain a certification in their respective area of expertise within 1 year of hire or promotion for Magnet standards

Qualifications

• 2 years of Registered Nurse (RN) experience (required)
• 3 years of Registered Nurse (RN) experience (preferred)

Benefits

Sign-on bonus may be available.

Career development and growth opportunities within the organization.