Nursing Supervisor, Emergency Psychiatric Services (Nashville, TN)

About the role

Mental Health Cooperative, Inc. (MHC) is a rare and special place where outstanding company culture is intentional. We serve individuals with severe and persistent mental illness and children and adolescents with severe emotional disorders across Middle and East Tennessee. Based out of Nashville, we also have satellite offices in various communities.

Position Summary

Provide clinical leadership, supervision, and support to Diversion Services nursing staff. Ensure all protocols and procedures are carried out and fulfill requirements from the agency and payors. Ensure prompt assessments of consumers admitted to Emergency Psychiatric Services. Update protocols and keep staff updated on any changes. Lead staff meetings and develop agendas focused on team motivation and education. Address team concerns and complete performance appraisals within timelines. Monitor and assist in hiring, orienting, and training Diversion Services nurses. Ensure appropriate staffing coverage and provide after-hours on-call coverage. Provide direct line services as needed on the unit. Complete monthly supervisions and report consumer care to relevant staff. Maintain and facilitate communication regarding consumer care with all relevant staff. Monitor consumer behavior and ensure timely and appropriate documentation. Develop and maintain community and MHC inter-departmental relations. Ensure an active programming schedule is completed daily. Ensure adequate medical supplies are ordered in a timely manner. Provide feedback on improving efficiency and effectiveness of programs. Complete documentation audits for all Emergency Psychiatric Services nurses as required.

Essential Skills and Experience

• Valid Tennessee Registered Nurse license
• Minimum of 2 years’ direct care experience in mental health field
• Previous supervisory experience preferred

Essential Requirements for the Position

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Cell Phone

Core Competencies

• Leadership Skills
• Motivational skills
• Timely decision-making and decision-quality skills
• Coaching/Mentoring skills
• Critical thinking
• Timely conflict resolution skills
• Crisis management skills
• Data/logic/methods to solve problems with effective solutions
• Identify hidden problems
• Customer Service/Engagement
• Work with other departments
• Good listener
• Understand and empathetic
• Respectful of internal and external customers
• Nursing Skills
• Hand hygiene
• CLIA Waived testing
• Vital Signs
• Nursing assessment
• Medication administration and education
• Role model in health promotion and education
• Problem solving skills
• Psychotherapeutic interventions
• Safely, legally and ethically
• Leadership skills in mental health nursing
• Proactive in efforts for department and treatment team to meet agency goals
• Diffuse high tensions situations comfortably
• Builds appropriate rapport for constructive and effective relationships
• Effective verbal and written communication skills
• Communicate relevant Consumer updates to team in a timely manner
• Ability to communicate with different levels of Consumers and coworkers
• Provides the information people need to know to do their jobs
• Professionalism
• Remains calm in crisis situations
• Proactive in efforts to meet agency goals
• Flexible to adapt to different clinical settings when needed
• Remain flexible and positive to changing needs
• Meet deadlines
• Prioritize well
• Progress notes entered in timely manner
• Prepared for meetings
• Task completion
• Self-disciplined
• Strong follow-up skills
• Safety
• Therapeutic options de-escalation techniques
• Universal Precautions
• Hazardous medication disposal
• Sharps disposal
• Reporting To This Position
• EPS Nurses

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear.
• Employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

BENEFITS

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts