NURSING SUPERVISOR (Ambulatory Care Services, Surgical Clinics & Neurosciences)
Job Summary
Purpose of Position: To participate as an active member of the triad leadership team in surgical specialties with the administrative and provider partners in applicable ACUs, providing daily assessment of nursing work, facilitating continuous improvement of health care services, and transitioning care towards the mission/goals of Michigan Medicine.
Organizational Relationships
- Supervision Received: Administratively responsible to the Senior Nursing Director for Ambulatory Care Surgical Specialties, for nursing practice, administration of the nursing contract, and provision of operational leadership. Works collaboratively with all members of the leadership teams of multiple departments/services.
- Supervision Exercised: Responsible for professional practice and clinical competence for regular and temporary Registered Nurses and Licensed Practical Nurses. Works collaboratively with the ACU management teams in the management of support staff.
Responsibilities*
- Personnel Management- Create job postings, recruit, complete qualifications grid, conduct interviews, and select nurses. Works collaboratively with leadership teams in the hiring process.
- Manages staffing and scheduling of nursing staff. Assists the Senior Nursing Director in determining adequate complements of staff, scope of staff roles, and appropriate workload. Manages or facilitates nursing relief staffing for multiple clinics.
- Provides supervision, counsel, discipline, and performance evaluation of nursing and, as indicated, assigned clinical assistive staff, with feedback from the senior nursing director, medical faculty, peer groups, and ACU leadership teams.
- Manages the orientation and competency evaluation of nursing staff in collaboration with the Educational Nurse Coordinator.
- Serves as a role model, mentor, and expert resource to nursing and assistive staff in the provision of direct patient care.
- Provides leadership for the development, implementation, and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
- Facilitates and supports a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration, and peer review are exercised.
- Develops standard processes and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.
- Participates in planning and problem-solving of daily unit operations and priorities of patient services.
- Attends all workload meetings, working with workload chairs, and discusses any findings and or action plans with the Sr. Director.
- Participates in the development, implementation, and evaluation of unit goals and objectives.
- Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign, and variances.
- Organizes and facilitates unit-based educational activities and in-services.
- Affirms compliance with regulatory programs' standards related to nursing.
- Provides leadership, assists, and advises Administrators and Medical Directors, in satisfying other regulatory standards.
- Writes, revises, interprets, and implements Michigan Medicine policies and procedures.
- Assists in the planning and implementation of new or expanded services and programs.
- Provides interface and liaison communications regarding programs external to the unit that have implications for nursing staff.
- Represents nursing, Ambulatory Care Services, and/or the clinical department(s) or unit(s) on assigned committees.
- Participates in and conducts the analysis of data. Assists in the development of strategies to improve care management within the area or unit.
- Participates in and supports the involvement of nursing staff in unit quality improvement activities.
- Provides leadership to staff in understanding and applying quality improvement principles and the adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
- Supports research activities in the unit, as indicated.
- Works closely with each team to define and measure productivity, holding teams accountable to expectations, and ensuring work is performed within their scope of practice.
- Facilitates the education of health sciences students.
- Develops self professionally through continuing education, professional reading, participation in professional organizations, and networking.
- Evaluates own performance periodically with the Senior Nursing Director.
Required Qualifications*
- Required Educational Requirements:
- Applicant must meet one of the following:
- Bachelor's of Science in Nursing OR
- Associate's degree or Diploma in Nursing and a Master's degree in Nursing
- Current licensure as a Registered Nurse in the State of Michigan
- Minimum five (5) years of RN experience
- Minimum two (2) years of recent (within the last 5 years) RN experience working with surgical patient population or neurosciences.
- Nurse Leadership certification or completion of a nursing leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC), for the list, visit here.
Resume Required (for both internal & external applicants)
You must attach a complete and accurate resume to be fully considered for this position.
Desired Qualifications*
- Minimum two (2) years recent (within the last 5 years) supervisor experience.
- Experience in budget management, benchmarking, and aligning resources.
- Experience with telephone triage.
- One or more years of experience in ambulatory care is desired, including procedural sedation.
- Broad clinical experience in multiple specialties is desired.
- Demonstrated effective communication, conflict resolution, and change management skills are required.
- Experience with Epic or MiChart.
Nursing Specific Info
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Work Schedule
Hours/Week: 40 hours/five days a week
Hours and days will be based on unit/clinic need
Location
To be determined
Ambulatory Care Services - Surgical and Neuroscience Clinics
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.