Nursing Director of Professional Services

Job Responsibilities

• Case management responsibilities, as needed.
• Supervise and manage all personnel who provide direct client care, case management and scheduling teams.
• Manage case management, scheduling, caregiver education compliance, and comp/supervisory visit process.
• Ensure that the professional standard of community nursing practice is maintained by all nurses providing care.
• Administer and monitor the QAPI Program, compliance of ongoing caregiver education and management of initial and ongoing competencies and supervisory visit process.
• Meet with the Administrator to review and coordinate daily activities of the department providing report of actions taken and upcoming needs.
• Receive client intake and/or referrals.
• Perform audit of client charts.
• Maintain compliance with all local, state, and federal laws and regulations regarding licensure and certification of personnel.
• Work with Compliance Team to ensure survey readiness of the branch at all times.

Requirements

• RN License, State of FL
• Two years of home care/home health experience, in a supervisory/management capacity

Skills & Abilities

• Excellent customer service skills required, with the ability to mediate and resolve conflict and complaints.
• Excellent interpersonal skills, with the ability to develop positive working relationships.
• Ability to collaborate and communicate with other members of regional and corporate leadership team to align office with company goals, mission, vision, and values.
• Strong working knowledge of industry rules and regulations.
• Must be able to think critically and propose solutions to operational issues.

Benefits

• 401(k)
• Health, dental, and vision insurance
• HSA, FSA, DCFSA
• Company-paid life insurance
• Disability insurance
• Generous PTO
• 24/7 employee assistance program
• Discount program