Nursing Assistant/Unit Coordinator/Monitor Tech

Job Summary

The Nursing Assistant/Unit Coordinator/Monitor Tech at North Mississippi Health Services plays a vital role in medical record maintenance, patient care, secretarial/clerical/administrative tasks, inventory control, and communication within the nursing unit. They demonstrate strong leadership skills, prioritizing work assignments, and handle various responsibilities efficiently, contributing to a safe patient environment. The role involves interpreting rhythms and patterns from monitoring devices and reporting relevant information to the RN/CN, thereby ensuring timely and accurate patient care.

JOB FUNCTIONS

• Coordination:
• Effectively and efficiently coordinates the activities of the nursing unit.
• Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system, electronic medical record, and cardiac monitoring system.
• Clerical:
• Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
• Manages all intake and outbound documents.
• Handles incoming and outgoing communications.
• Effectively and efficiently answer patients’ call lights/requests and reports requests to appropriate personnel.
• Patient Care:
• Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
• Assists with patient’s plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
• Effectively and efficiently coordinates daily patient care activities on the nursing unit.
• Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
• Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff.
• Responds to patient’s call lights/requests and reports to appropriate personnel when necessary.
• Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
• Inventory Control:
• Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
• Participates in identifying unit financial responsibility during budget preparation.
• Affords assistance in keeping unit within its budget restraints.
• Communication:
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
• Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
• Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
• Customer Service:
• Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner.
• Ensures a safe and clean environment for patients and health care team.
• Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
• Answers telephone and directs calls and inquiries to the appropriate department or staff member.
• Polite and friendly in all interactions whether by phone or in person.
• Reporting/Recordkeeping:
• Facilitates effective communication between disciplines by providing organized medical records.
• Affords timely and accurate access to pertinent patient data.
• Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, monitor assignments etc.) as assigned.
• Documentation:
• Documents care provided using worksheets and/or the electronic medical record.
• Monitor Interpretation:
• Responsible for monitoring patient heart rates and rhythms.
• Must be able to observe and analyze irregular patterns/changes in patient heart rate/rhythm and report it to appropriate staff.
• Must be able to monitor multiple patients simultaneously utilizing monitoring equipment.
• Responsible for recognizing when equipment needs professional maintenance or attention from nursing staff.
• May be responsible for cleaning and maintaining monitoring equipment (replacing batteries, cleaning leads, etc.).
• Regulation:
• Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
• Complies with applicable Local/State/Federal policies/procedures/guidelines/regulations/laws/statutes.
• Maintains confidentiality by protecting personal healthcare information of all patients.

Qualifications

• Education:
• You must have the following education to apply:
• You must have a High School Diploma or GED or higher.
• Licenses and Certifications:
• CPR - Cardiac Pulmonary Resuscitation
• Work Experience:
• Knowledge Skills and Abilities:
• Working knowledge of computers and software programs;
• Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department;
• Completes rhythm interpretation courses as required by unit and Continuing Education Department.
• Working knowledge of office equipment (i.e. telephones, fax machines, scanners, computers etc.);
• Excellent organizational and communication (written and verbal) skills required;
• Knowledge of medical terminology and rhythm interpretation preferred;
• Excellent interpersonal skills required;
• Must be able to prioritize patient care, carry out assigned duties and report and/or document same utilizing worksheets and electronic medical record.
• Assumes additional duties as delegated or needed.
• Anticipates resources needed and prioritizes work assignments
• Ability to multi-task and manage multiple interruptions while performing duties
• Initiates and follows through with work assignments, self-motivated
• Job requires frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members.
• Must have effective written and verbal communication skills
• Must reflect a positive, caring attitude toward clients, patients, staff and the public.
• Must have excellent customer service skills, both in person and by phone
• Physical Demands:
• Standing. Constantly
• Walking. Constantly
• Sitting. Occassionally
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occassionally
• Balancing. Occassionally
• Stooping/Kneeling/Bending. Occassionally
• Reaching/Over Head Work. Occassionally
• Grasping. Frequently
• Speaking. Constantly
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordinations. Frequently

Benefits

• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
• Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers

Requirements

• Education:
• You must have the following education to apply:
• You must have a High School Diploma or GED or higher.