Nursing Assistant Day Shift

About the role

Full-time position in the Emergency Department at Wilkes Medical Center. Hours: 36 per week on a 7 a.m.–7 p.m. schedule, every third weekend.

Major Responsibilities

• Customer Satisfaction
  • Introduce self and role to patient at start of shift; provide fresh pitcher of water (if not NPO).
  • Place call light and phone within patient’s reach.
  • Listen to patients and solicit information about their needs.
  • Involve patients in decisions about their daily care (e.g., timing of washing, meals).
  • Answer call lights promptly.
  • Assist patients with elimination needs.
  • Provide morning or evening care: bed bath or bathing assistance, oral care, hair care or shaving as needed.
  • Straighten patient rooms and change bed linens.
  • Transport, transfer, lift and position patients as directed; ambulate non-bedridden patients four times daily unless otherwise directed.
  • Feed patients as needed; collect and transport specimens to the lab; transport equipment, supplies, specimens and pharmacy items.
  • Communicate with patients, families and health-care professionals in a positive and respectful manner; address and resolve customer complaints.
  • Complete performance pathway on time; send co-worker feedback forms six months before review; submit self-evaluation two weeks before review; participate in TNT associate satisfaction survey; submit annual ideas for improving customer satisfaction.
• Quality
  • Receive report from the previous assistant at the start of shift; on night shift, prepare NPO list and hang NPO sign above the patient’s bed, communicating in layperson’s terms.
  • Participate in admission, transfer and discharge under the supervision of the registered nurse:
    • Set up patient rooms: obtain necessary supplies and equipment.
    • Introduce self to patient and family; assist patient in changing into a gown.
    • Ensure patient identification band placement.
    • Assist with patient transfer or discharge, accounting for belongings and communicating special needs to the receiving unit.
  • Maintain a clean, safe unit environment:
    • Respond to call lights and communicate patient requests to the RN.
    • Demonstrate ability to respond appropriately to emergency situations.
    • Use proper body mechanics; remove discontinued equipment to the soiled utility room.
    • Report unsafe or malfunctioning equipment and remove from use; clean and disinfect equipment and return to proper storage.
    • Restock patient rooms with appropriate equipment and supplies; practice within infection-control policies and procedures.
  • Take and record vital signs, weight, height, intake and output as directed; notify RN of abnormal results.
  • Provide appropriate skin care; report areas of pressure, redness or abrasions.
  • Document patient information on appropriate forms; act as patient/family advocate by providing comfort, assistance and information.
  • Communicate patient/family concerns to appropriate nursing staff; provide end-of-shift report to the next assistant.
  • Recognize and adopt activities appropriate to the specific needs of the patient population; demonstrate knowledge of issues directly related to patient age.
  • Perform all work in accordance with Trinity Hospital and regulatory safety procedures and requirements, including OSHA, accrediting organizations, state, county and local agencies.
  • Participate in efforts to monitor and improve departmental CQI indicators; submit ideas for improving quality.
• People Growth
  • Schedule required training hours each quarter; develop a learning plan and track progress on a learning log.
  • Attend all department and hospital in-service orientation and other required meetings.
• Innovation
  • Submit “Dynamite Ideas” to your leader; identify improvement ideas within scope and assume accountability for implementation and results.
  • Participate in hospital-wide or departmental DIG each year; implement Just-Do-It initiatives in your department.
• Organizational Climate
  • Interact with co-workers in a team atmosphere to find better ways to perform the job.
  • Participate in hospital-wide TNT-related activities; attend departmental recognition and socialization activities and all departmental staff meetings.
  • Establish and maintain effective working relations with all associates.
• Productivity
  • Participate in efforts to improve departmental productivity; submit ideas for improving productivity.
• Economics
  • Participate in efforts to contain costs or generate revenue; submit ideas for reducing expenses or adding revenue.

Education/Experience Required

• High school graduate or equivalent.
• Ability to read, write and follow instructions as required.

Knowledge, Skills & Abilities Required

• Good communication skills.
• Courteous and professional interpersonal skills.
• Basic math calculation skills.
• CPR (Heart Saver) certified within six months of employment.
• Certification as a Nursing Assistant by the State of Illinois.

Physical Requirements and Working Conditions

• Ability to communicate with customers.
• Bilingual skills desirable.
• Ability to push and pull equipment associated with duties.
• Ability to do medium lifting (20–50 pounds occasionally, 10–25 pounds frequently, up to 10 pounds constantly).
• For patient lifts over 35 pounds or when the patient cannot assist, use patient-handling equipment with at least one other associate when available; assess unique lifting/movement situations on a case-by-case basis.

Pay

$20.80 – $31.20 per hour.

Benefits

• Paid time off programs.
• Health and welfare benefits: medical, dental, vision, life, and short- and long-term disability.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined-contribution retirement plans with employer match and other financial-wellness programs.
• Educational assistance program.