Nursing Administrative Supervisor

Overview

Assures the continuity of hospital operations by assuming administrative responsibility for nursing personnel/activities as well as the coordination of all other hospital personnel/activities on assigned shifts. Functions as a patient advocate, clinical expert, and as leader/mentor/advisor for nursing personnel. Actively participates in and supports the development, operationalization, and evaluation of major change initiatives.

Responsibilities

• Acts as the administrative designee on behalf of and in cooperation with hospital administration.
• Responds to urgent administrative needs, complaint investigations, and any clinical or facility emergency.
• Serves as coordinator in emergency or disaster situation until relieved or assisted by the Administrator on call, Director of Nursing on call or other administrative staff members.
• Performs services requested by the Administrator or Director on call.
• Communicates issues and works to resolve problems with other department managers.
• Interprets/clarifies goals, policies and procedures as necessary.
• Provides clinical expertise when necessary (i.e. transfer of patients requiring an RN, starting IVs and assisting staff with direct patient care).
• Provides support to patient/family/visitor/significant others, assisting them in the utilization of medical center resources as appropriate.
• Communicates regularly with Chief Nursing Officer and Executive Directors. Ensures the leadership is aware of events, staffing concerns and disciplinary situations.
• Assumes administrative responsibility for patient care staffing on assigned shifts.
• Makes purposeful rounds on patient care units, Emergency Department, OR/PACU, and Patient Placement to gather information needed to make staffing decisions.
• Makes staffing adjustments to assure compliance with minimal staffing standards outlined in the Nursing Staffing Plan.
• Provides guidance/counsel in regard to staffing adjustments.
• Communicates staffing and administrative activities with nurse managers, directors of nursing, product line managers, and the chief nursing officer.
• Provides guidance and coordination support to the healthcare team to optimize bed availability and achieve efficient patient throughput.
• Works closely with the patient care team (i.e. physicians, charge nurses, discharge planners, and patient care facilitators) to ensure timely coordination of daily discharges and transfers.
• Communicates with Environmental Services, Engineering/Facilities, Patient Placement and Patient Transport to identify, prioritize and resolve patient throughput bottlenecks.
• Rounds on patient care areas (inpatient units, ED, PACU) to identify delays in throughput and actively works with appropriate teams/departments to resolve delays in a timely manner.
• Responds to daily bed availability concerns as they arise.
• Proactively identifies patient throughput bottlenecks and works with clinical leaders to resolve them before they impact patient throughput.
• Collaborates with nursing colleagues to enhance patient care, colleague growth and development, and customer satisfaction.
• Provides relevant feedback to assist nurse managers to support performance management.
• Utilize daily opportunities to assist staff to acquire additional clinical/communication/conflict resolution skills.
• Serves on committees/task forces as appropriate.
• Acts as a positive role model/change agent.
• Demonstrates responsibility for own personal and professional growth.
• Performs other related work as required or requested.

Education

• ADN required; bachelor's degree preferred.

Licensure/Certification/Registry

• Registered nurse licensure in the state of Illinois.
• Current CPR certification required.
• ACLS preferred.

Other Knowledge/Skills/Abilities

• Outstanding human relations/communications skills.
• Comfort with change.
• Creativity and flexibility in problem resolution.
• Well-rounded clinical expertise.