Nurse Practitioner (NP), Physicians Assistant (PA), Certified Nurse Midwife (CNM)

Patient Care

• Ensures high quality direct patient interactions based on empathy for the sensitive issues facing our patients and an understanding of the diverse experiences of those seeking our services.
• Performs the physical exam, orders and/or performs appropriate laboratory testing and recognizes deviation from normal.
• Implements individualized regimen of care in compliance with PPSNE medical policies and procedures, including patient education and referral of services.
• Maintains appropriate billing and coding practices.
• Completes documentation of patient care in the medical record in a timely and complete manner.
• Completes follow up on laboratory and imaging results per PPFA Medical Standards and Guidelines (MS&G).
• Provides medication abortion and participates in the evaluation and management of patients receiving procedural abortion services.
• Maintains clinical quality assurance standards as set forth by PPSNE.
• Appropriately recognizes the boundaries of one’s own knowledge and utilizes the appropriate channels for support.
• Participates in providing all the medical services offered by PPSNE after appropriate training and privileging.
• Supports the agency’s mission and all the sexual and reproductive health services offered including, but not limited to, family planning services, preventative health screenings, testing and treatment of STI’s, birth control methods, gender affirming care and abortion services.
• Completes all responsibilities according to established protocols, policies, and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Administration) and CLIA (Clinical Laboratory Improvement Act).

Teamwork & Leadership

• Partners with the Center Manager in supervision of clinical care and training of Clinic Assistants and volunteers.
• Demonstrates flexibility, leadership and teamwork; understands the interaction between the Clinician position and others with whom the position works directly and indirectly.
• Participates in the training of other clinicians and precepts medical learners (including but not limited to nursing students, medical students, and resident physicians) in consultation with the Chief Medical Officer, Medical Director, and Director of Clinical Services.
• Supports a culture of feedback; being open and willing to give and receive feedback.
• Works collaboratively with volunteers to achieve the agency’s mission.

Patient Access

• Able to meet goals and key performance indicators for creating patient access to care within PPSNE’s care team models.
• Participates effectively in health center efforts to achieve patient access and revenue cycle goals.
• Delivers patient care consistent with client expectations and quality initiatives.
• Adheres to affiliate policies and procedures on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
• Contributes to quality improvement goals and activities.
• Ensures that interactions incorporate PPSNE’s In This Together values.

Organizational Culture

• Supports provision of services that are culturally and linguistically competent for our diverse patient population; takes the initiative to develop own awareness and knowledge of the diverse backgrounds of the communities we serve.
• Understands Racial Equity: Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions.
• Self-awareness as it relates to racial and other identities: Is aware of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy, and humility to interpersonal interactions.
• Authentic relationship building: Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across differences.
• Communicates clearly and directly, continually able to hear, reflect, and act on feedback related identity and equity with the aim to learn.

Qualifications

• 1-2 years experience preferred with relevant experience preferred
• Graduation from a recognized Nurse Practitioner, Physician Assistant or Nurse Midwife training program or Medical School
• Appropriate professional certification (ANCC, NCC, ACNM, NCCPA or MD)
• Active (or eligible candidate for) Licensure in good standing (State Medical License, Controlled Substance Registration, DEA)
• Basic Life Support certification
• Sexual and reproductive health and abortion care experience highly desirable
• Superb attention to detail
• Career-oriented and willing to meet the needs of the communities we serve
• Ability to maintain systems to facilitate workflow
• Ability to handle discreet, confidential information
• Ability to operate the required equipment
• Familiarity with Microsoft applications and data management programs for follow up
• Ability to use Electronic Health Record (EHR) systems; EPIC experience preferred
• Team-centered cooperative work philosophy
• Strong supporter of PPSNE mission and all the sexual and reproductive health services offered – alignment with and ability to lead through the affiliate’s core values and diversity philosophy