Nurse Practitioner, Clinical Triage REMOTE (Ohio licensed)

Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Competitive Base SalaryAccountable Care OrganizationComprehensive benefit package including 401K with matchAnnual stipend for CME and license/association duesPaid Subscription UpToDate for your tablet and company phoneA+ rated malpractice coverage with tail coverage Additional Benefits No holidays, no hospital roundsMinimal call responsibilitiesProvide primary care to high acuity patients in their home Monday - FridayAssistant to support your appointmentsCompany Car w/ Driver Responsibilities The Nurse Practitioner, Clinical Triage for the Call Us First team will act as the primary provider and clinical point of contact for patients that require evaluation for issues that may require further clinical intervention. The position will act as a liaison between triage teams and local clinical teams. Essential Duties And Responsibilities Act as clinical resource for clinical triage teams for patients that require additional clinical evaluationEvaluate and treat patients via telehealth to address acute needsAct as a liaison between central triage resource and local clinical teams by providing updates on patients and coordinating follow up visits to provide comprehensive careAddress time sensitive medication refills for patientsAddress time sensitive lab results and other results for patients while coordinating care with local teamsInteract with Primary care provider of record for patients that require further escalation or evaluation in Emergency RoomAddress time sensitive task messages for patients requiring additional clinical supportAssist in service recovery for patients that require timely careWorking closely with pharmacy team for comprehensive patient careSign home health, DME, death certificates, and other orders as neededFrequently review Quality metrics, pod level performance and identify areas for improvement leading to superior Quality (HEDIS) performanceEducate patients on the Urgent Care Triage program, to help reduce hospital readmission, improve patient outcomes and patient satisfactionIdentify any gaps in care and assist in ordering/coordinating with external resources. Example: home health, hospice and other ancillary services as neededWork collaboratively with RCMO and Medical Director to identify opportunities for care improvementAdditional duties as assigned by the Regional CMO and/or medical director as related to clinical pod performance and outcomes Qualifications Required Knowledge, Skills and Experience Must be a certified Nurse Practitioner with active licenses in coverage states, including OhioMust have active DEA licenseExcellent written and verbal communication skillAbility to react decisively and quickly in urgent and emergent situationsDemonstrated experience with multi-taskingStrong communication skills (written & spoken)Strong organizational skills and attention to detail Preferred Knowledge, Skills And Experience 1 year of experience at HarmonyCares Medical GroupExperience with APRIMA EMRExperience with telehealth and coordinating care virtually.Multistate License (MSL) As part of the hiring process , candidates may be required to complete a background check in the state of Florida. Additional information regarding the background screening can be found at the following link: https://info.flclearinghouse.com . Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.