Nurse Manager (RN) MUSC Florence Inpatient Surgical Acute Care Unit - FT

Job Description

The Nurse Manager is accountable for the day-to-day operational performance of a single acute care unit. This role ensures consistent delivery of high-quality, safe nursing care through effective staffing practices, staff engagement, unit workflow standardization, and daily monitoring of patient experience and clinical quality indicators.

Responsibilities

• Ensure the unit operates reliably across shifts through clear workflow expectations, rounding, and problem resolution.
• Maintain unit standards for safe care delivery, communication, and escalation.
• Cook up unit readiness for patient flow needs and unit-based priorities in collaboration with department leadership.
• Oversee daily staffing management to support safe staffing and continuity of care.
• Monitor scheduling coverage, make staffing adjustments as needed, and ensure appropriate skill-mix coverage.
• Support recruitment, onboarding, and credentialing processes in partnership with HR and Nursing Leadership.
• Build a culture of accountability, respect, and teamwork within the unit.
• Support performance improvement plans and coaching for unit staff in collaboration with leadership as appropriate.
• Reinforce professional standards, policies, and “right-now” behaviors through consistent communication and presence.
• Encourage engagement through recognition, empowerment practices, and transparent feedback.
• Monitor patient experience trends and ensure unit-level actions align with established patient experience goals.
• Reinforce communication standards (patients/families, interdisciplinary communication, discharge expectations).
• Support service recovery processes to address concerns promptly and effectively.
• Monitor daily/weekly clinical quality indicators relevant to the unit (e.g., safety events, falls, infection prevention indicators, documentation timeliness, and other unit priorities).
• Lead day-to-day huddles and unit-based review of trends to support early intervention.
• Ensure adherence to clinical protocols, escalation pathways, and corrective actions for identified gaps.
• Ensure unit compliance with nursing policies, clinical standards, regulatory requirements, and internal audit expectations.
• Support survey readiness activities by maintaining documentation integrity and supporting unit-based readiness efforts.
• Ensure competencies are current and verify training completion as required for unit staff.
• Provide timely updates to the Director on unit performance, risks, staffing needs, and improvement progress.
• Collaborate with interdisciplinary partners (e.g., case management, pharmacy, hospital operations, quality/safety teams) to remove barriers to safe, timely care.
• Maintain consistent communication during shift changes and leadership rounds.

Requirements

• BSN completed within 5 years of starting the role required; Master’s degree in Nursing or Healthcare Administration (or related field) preferred.
• Prior Clinical Manager experience or equivalent unit leadership experience in an acute care hospital that demonstrates ability to manage unit operations and support clinical performance.
• Demonstrated understanding of acute care nursing operations, safety practices, and quality improvement.
• Strong leadership and coaching skills with ability to hold staff accountable while maintaining engagement.
• Ability to manage staffing, workflow, and daily operational priorities with integrity and consistency.
• Ability to analyze unit performance data (clinical quality indicators and patient experience) and drive action.
• Strong communication skills and ability to collaborate effectively across disciplines.
• Sound judgment and escalation decision-making to protect patient safety.

Qualifications

• Licensed to practice as a professional nurse in the state of South Carolina or Compact Licensure Agreement.
• Board certification in the relevant specialty area required within 1 years of starting the role (as applicable to the role/unit specialty).

Skills

• Understanding of acute care nursing operations, safety practices, and quality improvement.
• Leadership and coaching skills.
• Staffing and scheduling management.
• Communication and collaboration.
• Quality improvement and patient safety.

Benefits

• Up to $25,000 Student Loan Repayment for those RNs that qualify.
• State Health Benefits and State Pension Plan.
• Up to 6 weeks Paid Parental Leave.
• PTO and Sick Time (ESL) accruals.
• Free Telehealth Visits for Care Team Member and family.
• Onsite Pharmacy Education Assistance.

Pay

Salary Pay Grade Health-33

Schedule

Scheduled Weekly Hours 40