Nurse Manager - Interventional Radiology

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration and participates in committees, representing unit and Nursing in a positive manner.

Responsibilities

People

• Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department.
• Provides development and mentoring of staff; meets or exceeds threshold goal for department turnover.
• Develops direct reports to perform management functions.
• Conducts regular department meetings, rounds on employees, completes performance appraisals, and provides coaching/corrective counseling and recognition.
• Provides timely guidance and feedback to strengthen knowledge/skill areas.
• Facilitates and promotes effective team dynamics and teambuilding strategies; leads and facilitates department process improvements.
• Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.
• Establishes effective two-way communication with staff, demonstrating active listening and supporting organizational goals.
• Coaches staff on communication to maintain a team environment, including patient and family in the care plan.
• Assists staff with stress management practices.

Service

• Plans and organizes day-to-day department operations, schedules, and activities to ensure high customer/patient satisfaction.
• Drives department service standards to impact patient/customer-based satisfaction through role modeling and accountability.
• Actively participates on entity committees as a department representative.
• Serves as a role model, resolving concerns and conflicts effectively.
• Maintains ongoing interactions with patients, families, physicians, and staff to improve patient care and service.

Quality/Safety

• Ensures a safe and effective working environment; monitors and revises the department safety plan and accreditation/regulatory guidelines.
• Monitors and confirms staff maintain required credentials and competencies.
• Uses and optimizes information systems to enhance operations and support performance improvement.
• Employs a proactive approach to safe outcomes by monitoring workflow, reporting near misses/adverse events, and identifying solutions.
• Role models situational awareness and adopts lean principles for process improvements.
• Monitors compliance with policies, procedures, and System HR Standards of Practice.
• Prepares measurable goals and objectives aligned with Houston Methodist priorities.

Finance

• Assists in developing and managing the department budget to operate cost-effectively.
• Manages/audits department expenses to meet budgeted/flex revenue and expense targets.
• Develops staffing plans and schedules to meet patient care needs while ensuring cost-effectiveness.
• Implements strategies to achieve financial targets, optimizing productivity and minimizing overtime.
• Plans coverage to maximize management and staff presence.

Growth/Innovation

• Identifies and implements innovative solutions for practice or workflow changes to improve operations.
• Supports change initiatives and adjusts effectively to new work structures or processes.
• Proactively evaluates processes and recommends sustainable changes.
• Participates in developing and revising procedures.
• Builds strategic relationships to achieve business goals.
• Identifies developmental needs for self and staff and takes appropriate action.
• Ensures career discussions and individual development plans (IDP) are completed and updated.

Requirements

• Bachelor’s degree or higher from an accredited school of Nursing.
• Three years’ experience in nursing, with one year in a progressive leadership role in healthcare (for internal candidates, two years’ experience in nursing with demonstrated leadership abilities).
• Prior experience in Interventional Radiology is highly preferred.

Qualifications

• Registered Nurse (RN) - Texas State Licensure (Compact Licensure accepted; must obtain permanent Texas license within 60 days if establishing residency).
• Basic Life Support (BLS) or Instructor (AHA) certification.
• ANCC Recognized Certification (Magnet) within one year of hire.
• Preferred: Advanced Cardiac Life Support (ACLS) or Instructor (AHA).
• As required by department: NIH Stroke Scale Certification (AHA) and Nonviolent Crisis Intervention (CPI).

Skills

• Demonstrates skills and competencies necessary to safely perform the assigned job, determined through ongoing assessments.
• Proficient in speaking, reading, and writing English to perform essential job functions, especially regarding patient or employee safety.
• Effectively communicates with patients, physicians, family members, and co-workers in a customer service-focused manner.
• Interacts with others to build confidence in the organization’s intentions.
• Uses appropriate interpersonal styles to gain acceptance of ideas or plans.
• Demonstrates leadership, critical thinking, self-direction, initiative, and effective interpersonal and communication skills.
• Identifies and understands issues, problems, and opportunities; uses data to draw conclusions and develop solutions.
• Works effectively in a fast-paced environment with flexibility and adaptability.
• Demonstrates problem-solving skills, including investigation, identification of causes, and development of corrective actions.

Supplemental Requirements

• Scrubs: Yes
• Business professional: Yes (as required)
• On-call: Yes (required during emergencies such as disasters or severe weather events).
• Travel: May require travel within the Houston Metropolitan area.