Nurse Case Manager (NCM)

Position Overview

This position supports the USARC Psychological Health Program as a Nurse Case Manager (NCM).

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type

• Full-time / Exempt
• Regional travel required; shift rotation and Battle Assembly weekend availability may be required

Location

Fort Story, VA

Anticipated Start Date

TBD (contingent upon contract award)

Position Responsibilities

• Conduct clinical case management assessments; develop, implement, and monitor individualized care coordination plans for RC Soldiers with complex medical and behavioral health needs.
• Cookordinate referrals and follow-up across TRICARE, VA, and civilian providers; serve as liaison between Soldiers, commanders, and health care systems.
• Provide health promotion education and psychoeducation at Yellow Ribbon Programs, SRPs, resource fairs, and other RC events.
• Consult with Commanders and supervisors on individual Soldier health issues affecting readiness; provide verbal reports to COR within one day and written summaries within one week.
• Participate in critical incident response (TEM, CISI) if qualified; investigate and analyze circumstances surrounding incidents upon the Commander's request and recommend preventive actions.
• Plan and coordinate regional case management meetings; liaise with other behavioral health programs, boards, and directives.
• Maintain accurate case records and documentation in compliance with applicable regulations; submit data for monthly MSR reporting.
• Adapt to varied shift assignments and schedule requirements as directed by RC Command and COR.
• Maintain RN licensure in each state where services are delivered; maintain active case management certification throughout contract performance.

Requirements

• Associate Degree of Nursing (ADN) minimum; graduate of an ACEN- or CCNE-accredited nursing program.
• Current, valid, unrestricted Registered Nurse (RN) license in the state of performance; must obtain licensure in any additional state where telephonic services are provided.
• Active certification in one of the following: Certified Case Manager (CCM – CCMC); Certified Disability Management Specialist (CDMS); Certified Rehabilitation Registered Nurse (CRRN); Certified Occupational Health Nurse (COHN or COHN-S); Advanced Certification in Continuity of Care (ACCC); Certified Rehabilitation Counselor (CRC); Nurse Case Manager (RN-NCM – ANCC); or Care Manager Certified (CMC).
• Minimum 2 years of experience as a registered nurse case manager within the last 3 years.
• Experience in complex organizational environments; familiarity with military culture, TRICARE, and VA health systems strongly preferred.
• Clear LEIE, TRICARE sanction query, and FBI/state background check required.
• U.S. citizenship or authorized work status; ability to obtain CAC (Tier 1 investigation).

Preferred Skills/Experience

• Prior experience supporting military servicemembers, veterans, or RC/National Guard populations.
• Familiarity with TRICARE, VA case management processes, and Soldier Readiness Processing (SRP).