Nurse Care Manager, Infertility/Maternity [Temp-to-Hire]

Responsibilities

• Deliver coordinated, patient-centered virtual Care Management by telephone and/or messaging that improves members’ health outcomes
• Generate impactful care plans together with members and our multidisciplinary care team, and help members achieve their desired goals
• Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general
• Partner with the members’ local providers to ensure coordinated care
• Provide compassionate, longitudinal follow-up care, building supportive relationships

Qualifications

• Bachelor of Science in Nursing (BSN)
• Active Compact RN license in good standing with the nursing board of their state
• Active California Nursing License preferred
• Willingness to become licensed in multiple states
• Current CCM Certification
• 5+ years of experience in nursing preferred
• 2+ years experience working in labor and delivery
• 2+ years experience working in infertility
• Willing and able to work until 6pm PST
• Comfortable discussing a wide variety of medical conditions
• Spanish speaking desirable
• Experience working remotely preferred; Comfortable with technology
• Highly empathetic
• Willing and able to work efficiently
• Flexible and comfortable with working in a rapidly-changing environment
• Strictly follows security and HIPAA regulations to protect patients’ medical information
• Pleasant, responsive, and willing to work with and learn from the team
• Strong verbal and written communication skills

About the Role

About Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included.

Learn more at includedhealth.com.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.