Nurse Care Manager

Schedule:Monday-Friday; 7am-5:30pm (Four 10hr shifts) Purpose Statement/Position Summary: The Nurse Care Manager performs complex discharge planning for patients of different ages and developmental levels with serious illnesses. Focuses on patients with complexities related to finance and/or resource utilization. Acts as advocate for the patient/family by collaborating with the multidisciplinary team to develop and implement a case management plan to ensure quality patient outcomes, and customer satisfaction in a cost effective manner. Participates/facilitates in the development and outcome analysis of clinical pathways as a member of the multidisciplinary CQI team. Minimum Qualifications/Work Experience: 3+ years nursing experience with advanced level pediatric clinical experience and utilization management and/or discharge planning experience. Thorough knowledge of managed care, utilization management, discharges planning, and continuous quality improvement concepts. Computer Literacy. Strong interpersonal and negotiation skills. Fluency in both English and Spanish desired. Education/Licensure/Certifications: Bachelor’s Degree in Nursing required. Master’s degree in Nursing, Health Care Administration, or related field preferred. Current Registered Nurse licensure in the State of California and American Heart Association CPR/BLS certificate required. The Cardiothoracic Surgery Clinical Practice Nurse Care Manager coordinates care for cardiac patients of all ages with complex medical needs, ensuring seamless support throughout their treatment journey. By collaborating with a multidisciplinary team, this role advocates for patients and families, addresses financial and resource-related challenges, and helps achieve optimal quality outcomes.