NPI / Onboarding - Project Manager IV

Principal Responsibilities

Lead development of end-to-end onboarding project plans (timeline, milestones, deliverables)

Define onboarding strategy and path to production

Align resources and capacity with onboarding requirements

Drive execution against plan and hold teams accountable to milestones

Cross-Functional Orchestration (CFT Leadership)

Act as the central coordinator across Sales, Solutions, and Customer Focus Team (CFT)

Ensure the right teams are engaged at the right time

Facilitate onboarding cadence (kickoffs, phase gates, status reviews)

Align stakeholders on scope, timeline, risks, and expectations

Phase Gate & Process Leadership

Own execution of the phase-gate onboarding framework

Drive: Discovery & feasibility validation, Delivery readiness & go-live governance, Execution readiness, and transition planning

Ensure clear decision points (Go/No-Go) and structured governance throughout lifecycle

Risk, Issue, And Escalation Management

Identify and track risks, dependencies, and blockers

Drive mitigation plans with CFT owners

Escalate critical issues to leadership as needed

Maintain visibility and transparency across stakeholders

First Article (FA) & Production Readiness

Coordinate First Article execution end-to-end: Engineering alignment, BOM readiness, Material procurement & logistics

Ensure readiness for: Testing Operations handoff and Production scale

Stakeholder Communication

Serve as the single point of coordination for onboarding status

Communicate: Status updates, Timeline changes, Risks and escalations

Align customer, sales, and internal teams on expectations

Performance & KPI Management

Track onboarding performance against: Timeline adherence and On-time delivery to production

Support customer and internal KPIs through execution discipline

Continuous Improvement & Standardization

Capture and drive Lessons Learned

Improve onboarding speed, quality, and predictability