Jobs · OTHR · Florida

Now Hiring Part Time Customer Service Supervisor

The TJX Companies, Inc. · Winter Garden, FL · 1 mo ago
OTHR$15–$15.5/hrPart-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We need to parse the posting. Content: - Intro about Marshalls at TJX Companies: description of company, opportunities. That could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings. We need to avoid repeating job title as heading. No Job ID. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes EEO statement at end: "TJX considers all applicants...". That's boilerplate; we should remove it. Also "Applicants with arrest or conviction records will be considered for employment." That's also EEO? Might be considered boilerplate; but it's about hiring practice. Probably remove as it's EEO. Also "Address 3349 Daniels Rd Location: USA Marshalls Store 1018 Winter Garden FL" - that's location info; we can keep as a short paragraph maybe under About the role? Not a heading. We need to preserve all substantive information: responsibilities list, requirements list, benefits, pay range. Let's extract sections: **About the role / Overview**: The first paragraph: "Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer." That's substantive. **Job Description Opportunity: Grow Your Career** then bullet list of responsibilities. Actually the posting says: "Job Description Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assigned" We need to format as list items. **Who We’re Looking For:** then list of qualifications/skills: "You. Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experience" We need to separate into maybe Requirements or Qualifications or Skills. The instruction: we can have sections like Requirements, Qualifications, Skills. We need to decide which to use based on content. The list includes availability, understanding merchandising, multi-tasking, communication/organizational skills, adaptability, team player, able to train others, experience (1 year retail and 6 months leadership). That's a mix of requirements and skills. We could put under "Requirements" or "Qualifications". Probably "Requirements" for experience and availability, "Skills" for the skill set. But we need to avoid thin sections. Maybe combine into one "Requirements and Skills" but headings are fixed list; we can choose either Requirements or Skills. Let's make "Requirements" for the experience and availability, and "Skills" for the skill-based items. However we need to ensure we don't create thin sections with little content. Each will have several items. Alternatively we could put all under "Qualifications". But we need to follow instruction: use headings from list; we can choose any that fit. Let's do: - About the role (overview) - Responsibilities - Requirements (experience + availability) - Skills (communication, merchandising, multitasking, etc.) - Benefits - Pay Schedule: not explicitly given besides "Available to work flexible schedule, including nights and weekends". That's part of requirements. So we may not need separate Schedule heading. Pay: we have starting pay range $15.00 to $15.50 per hour. So we can include Pay section. Benefits: list provided. We must not include filler like "commensurate with experience". Not present. Now we need to format lists with
  • . For prose, use

    . We need to preserve all substantive information: ensure we don't lose any details. Let's extract responsibilities as separate sentences; we can split into list items. Responsibilities list (from the block): - Responsible for promoting an excellent customer experience. - Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. - Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. - Role models outstanding customer service. - Creates a positive internal and external customer experience. - Promotes a culture of honesty and integrity; maintains confidentiality. - Takes an active role in training and mentoring Associates on front end principles. - Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs. - Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates. - Addresses customer concerns and issues promptly, ensuring a positive customer experience. - Ensures Associates execute tasks and activities according to store plan; prioritizes as needed. - Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. - Provides and accepts recognition and constructive feedback. - Partners with Management on Associate training needs to increase effectiveness. - Ensures adherence to all labor laws, policies, and procedures. - Promotes credit and loyalty programs. - Supports and participates in store shrink reduction goals and programs. - Promotes safety awareness and maintains a safe environment. - Other duties as assigned. Now Requirements: "Available to work flexible schedule, including nights and weekends" and "1 year retail and 6 months of leadership experience". Also maybe "You." is just filler. So we have two items. Skills: "Strong understanding of merchandising techniques", "Capable of multi-tasking", "Strong communication and organizational skills with attention to detail", "Able to respond appropriately to changes in direction or unexpected situations", "Team player, working effectively with peers and supervisors", "Able to train others". Also maybe "Strong understanding of merchandising techniques" is a skill. Now Benefits: list: "Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package." We need to preserve all substantive info; we can make a list of benefits. Might be long; we can break into two lists: basic benefits and additional eligible benefits. But we can just make a single list with semicolons separated? Better to split into items. Let's parse: Basic benefits: - Associate discount - EAP (Employee Assistance Program) - smoking cessation - bereavement - 401(k) Associate contributions - child care & cell phone discounts - pet & legal insurance - credit union - referral bonuses Additional eligible (if meet service/hours): - 401(k) match - medical/dental/vision - HSA - health care FSA - life insurance - short/long term disability - paid parental leave - paid holidays/vacation/sick - auto/home insurance discounts - scholarship program - adoption assistance Also note: "All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package." That's prose; we can include a

    after list. Now Pay: "This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience." We'll put that as

    . Now About the role: we have the intro paragraph; we can keep as

    . Now we need to output only HTML fragment, no /, no markdown. Let's structure:

    About the role

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

    Responsibilities

    • Responsible for promoting an excellent customer experience.
    • Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
    • Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.
    • Role models outstanding customer service.
    • Creates a positive internal and external customer experience.
    • Promotes a culture of honesty and integrity; maintains confidentiality.
    • Takes an active role in training and mentoring Associates on front end principles.
    • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
    • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
    • Addresses customer concerns and issues promptly, ensuring a positive customer experience.
    • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed.
    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
    • Provides and accepts recognition and constructive feedback.
    • Partners with Management on Associate training needs to increase effectiveness.
    • Ensures adherence to all labor laws, policies, and procedures.
    • Promotes credit and loyalty programs.
    • Supports and participates in store shrink reduction goals and programs.

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