Northeast Engine Rapid Response Technician

About the role

The Rapid Response Technician III, travels to the customer’s location to perform on-wing inspection, troubleshooting, and to repair aircraft and engines on various corporate jets across the United States and internationally. This position interacts with customers and collaborates with Duncan team members to provide exceptional customer service and rapid response 24/7.

Responsibilities

• Inspects, adjusts, repairs and other general tasks related to the maintenance and repair of aircraft and engines systems and components on a variety of aircrafts, using Personal Protection Equipment, in a safe and clean work environment according to manufacturer’s specifications, Duncan Aviation approved procedures and customer specifications.
• Performs as a Quality Inspector (QI).
• Accurately orders required parts as needed.
• Manages all aspects of assigned maintenance projects to ensure safety, quality, and efficiency throughout the projects.
• Accepts full ownership of assigned projects from pre-planning to delivery of the engine through planning, prioritizing, and communicating with customers, Company personnel, OEM’s, outside contractors and vendors, as necessary.
• Ensures the safety and security of customer’s equipment during all maintenance phases.
• Assists with managing and maintaining adequate and appropriate parts inventory certification, calibration of assigned tooling, working condition and cleanliness of support vehicles.
• Be available to provide a continuation of service and be a point of contact for internal or external customers before or after scheduled hours of work.

Requirements

• A High School Diploma/GED or equivalent is required.
• A fully licensed A&P in good standing with the FAA.
• A minimum of five years of Corporate Aviation Maintenance focusing on engine/airframe maintenance experience.
• Previous Lead Technician or AOG maintenance experience with a Corporate Flight Department, Business Jet Service Provider, MRO or OEM.

Qualifications

• Licenses/Certificates: Airframe & Powerplant Certificate required; RII Designation eligible.
• Valid Driver's License and an acceptable driving record.
• Basic tools to perform essential functions of the job.

Skills

• Advanced knowledge and high-level skills in aircraft and engine maintenance.
• Effective troubleshooting of complex squawks.
• Ability to train less experienced technicians.
• Timely and accurate documentation and training logs.
• Qualified Inspector (QI) certification within six months of hire if hired with prior experience.

Benefits

• Comprehensive benefits package (Medical, Dental, Vision, Vacation/Holiday)
• Relocation assistance for those who qualify
• 401(k) contribution
• Tool account program
• In-house training
• Tuition assistance