North America University Programs Lead

Location: Vancouver WA, Houston TX

Reporting to: Global Director, University Recruiting & Programs

About the role

This role leads the design, execution, and continuous improvement of HP’s North America internship and graduate programs, ensuring alignment with enterprise talent objectives and delivering a seamless, inclusive participant experience across all sites.

Responsibilities

• Own the design, delivery, and continuous improvement of North America intern and graduate programs.
• Develop and execute annual program roadmaps aligned to enterprise talent objectives.
• Ensure a consistent and inclusive participant experience across all participating sites and organizations.
• Manage intern and graduate lifecycle activities including onboarding, engagement, development, recognition, and offboarding.
• Lead intern conversion planning in partnership with recruiters, workforce planners, and business leaders.
• Implement standardized onboarding experiences across North America.
• Partner with Wayfinder, People Operations, IT, Payroll, and Site Leaders to ensure seamless onboarding execution.
• Create communications, webinars, office hours, toolkits, and resources for interns, graduates, managers, and mentors.
• Deliver learning, networking, executive engagement, and career development opportunities throughout the program lifecycle.
• Measure participant satisfaction and implement improvements based on feedback and program analytics.
• Serve as the primary program lead for North America university talent initiatives.
• Partner with executives, HR leaders, hiring managers, workforce planning teams, site councils, and recruiters to align talent needs with program execution.
• Drive executive engagement activities, speaker series, intern showcases, and graduate development opportunities.
• Consult with business leaders on program strategy, onboarding readiness, and conversion planning.
• Manage program budgets, forecasts, approvals, and expense tracking.
• Maintain program policies, processes, governance standards, and compliance requirements.
• Track and report key performance indicators including hiring progress, conversion rates, retention, engagement, and diversity outcomes.
• Develop executive-ready dashboards, presentations, and quarterly business reviews.
• Identify risks and implement mitigation plans to ensure successful program delivery.
• Partner with university recruiting and programs teams to support strategic campus engagement initiatives.
• Collaborate with employer branding, diversity recruiting, site leaders, and affinity organizations to strengthen HP's university presence.
• Support large-scale recruiting events, conferences, and talent attraction activities when needed.
• Lead cross-functional teams to deliver programming onsite in several sites and influence stakeholders without direct authority.
• Provide guidance and best practices to site leads, program coordinators, and regional partners.
• Drive adoption of global standards while tailoring program delivery to local business and site needs.

Qualifications

• Bachelor’s degree in Business Administration, Communications, Education, Human Resources or related field.
• 5 years of experience in program management, recruiting program management, early careers program management, stakeholder management, talent development, HR, or a related field.
• Experience managing large-scale programs, internship, graduate, leadership development, or early career programs, or other program delivery.
• Strong project and program management skills with ability to manage multiple priorities simultaneously.
• Experience presenting to executive audiences and influencing senior stakeholders.
• Strong analytical skills and experience using data to measure program outcomes and drive decision-making.
• Developing experience using AI to automate, create, and simplify processes, documentation, reporting, and program delivery.
• Excellent communication, collaboration, and relationship management skills.
• Experience working within a global organization.
• Knowledge of university recruiting, workforce planning, and talent pipeline strategies.
• Experience managing budgets and executive reporting.
• Familiarity with recruiting systems, talent platforms, and HR technologies.
• Experience leading large-scale change and process improvement initiatives.

Success Measures

• Deliver a seamless North America intern and graduate experience.
• Guide the business to meet conversion and retention targets for university talent.
• Increase executive and manager engagement in university programs.
• Improve program satisfaction and participant engagement metrics.
• Strengthen operational excellence, reporting, and scalability across North America.
• Build strong partnerships across recruiting, HR, workforce planning, business leadership, and site teams.

Pay

The pay range for this role is $105,050 to $152,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave

Schedule

• Full time
• No shift premium (United States of America)
• Travel: 25%