North America Maintenance Manager

Exotec designs and delivers advanced automation solutions that help global brands optimize warehouse performance while supporting warehouse teams across at every level. Our organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients' most complex challenges. Working at Exotec means contributing to the systems used daily in warehouses. You'll collaborate with passionate colleagues who share knowledge, challenge ideas and work in a respectful environment that values the diversity of more than 1,000 ExoPeople around the world. Here, your work moves from concept to production and into the hands of clients who rely on it each day. You'll join a company where collaboration, excellence, and meaningful impact guide what's built next. Your Role Reporting directly to the Maintenance Director, you will be the operational leader for maintenance activities across approximately 14 customer sites throughout the United States and Canada. You will oversee Site Team Leaders and maintenance teams while helping Exotec scale its maintenance organization, standardize best practices, and build capabilities for supporting increasingly complex integrated automation solutions. This is a highly visible role that will serve as the North American voice within our global maintenance organization and help shape how Exotec supports multi-vendor automated warehouse environments. What You'll Do Lead maintenance teams, site leaders, and technicians across multiple customer sitesManage workload balancing and resource allocation across North AmericaEstablish and deploy maintenance best practices across sitesSupport recruiting, onboarding, training, and development of maintenance team membersIdentify skill gaps and coordinate training and talent deployment between sitesCollaborate with Maintenance Engineering teams to improve service delivery and reliabilityPartner with Deployment teams to ensure successful maintenance transitions for new sitesDefine maintenance organization structures for newly commissioned locationsSupport Safety, and operational teams regarding regional regulations and compliance requirementsEnsure adherence to EHS standards and safe working practicesDrive continuous improvement initiatives across the maintenance networkManage vendor relationships, service providers, spare parts strategies, and escalation processes across multiple equipment suppliersAct as a key point of coordination between customer sites, Exotec teams, and third-party equipment providers Requirements What We're Looking For Required Experience Minimum 5 years of maintenance leadership experience in highly automated industrial environmentsExperience managing maintenance operations supporting automated distribution, logistics, fulfillment, or e-commerce systemsMulti-site maintenance leadership experienceProven ability to drive consistency, governance, and operational discipline across geographically dispersed teamsExperience leading both internal maintenance teams and third-party service providersDemonstrated success coaching, developing, and leading technical teamsStrong escalation management experience with equipment suppliers and external vendorsProfessional proficiency in EnglishAble to travel approximately 50%Available for occasional after-hours or weekend escalation support is a plus. Integration & Automation Experience We are specifically looking for candidates who bring experience from complex multi-vendor automation environments and can help Exotec continue its evolution as an integrated solutions provider. Ideal candidates have managed maintenance operations involving multiple OEMs and automation technologies, including: Conveyor systemsSortation systemsPallet transport systemsPackaging automationWarehouse Control Systems (WCS)Integrated material handling solutions Experience gained within warehouse automation integrators or similar organizations is highly valued. Candidates from highly automated logistics operators managing multiple equipment providers are also encouraged to apply. Benefits Competitive compensation package, inclusive of salary and annual bonusComprehensive medical, dental and vision coverageGenerous vacation and time off policy401(k) with company match up to 5%Continuous opportunities for training and development in an international settingBeautiful, new office space in midtown Atlanta