North America Digital Commerce Sales- SVP

About the role

As a leader within the Digital Commerce Sales team at Citi Treasury & Trade Solutions (TTS), you will partner with enterprise and large corporate clients to understand their complex needs, design solutions that deliver on their key objectives, and become a trusted advisor for Citi’s globally diverse institutional client base. You will collaborate across the global organization to drive client consultations, win deals, bring solutions to life, and shape product strategy.

Citi’s Digital Commerce franchise continues to expand its reach into eCommerce, marketplace, and payment ecosystems, progressing discussions with key commercial buying centers. The Sales SVP will enable sales origination, drive deal strategy, and close large wins for Citi’s Digital Commerce franchise. Partnering with Corporate Banking and other coverage teams worldwide, success will be measured by net new business, calling intensity, and incremental yield from win mandates.

Responsibilities

• Lead complex Digital Commerce deals end-to-end, including RFP responses and client pitches.
• Support digital marketplace and consumer-to-business solution initiatives through Citi’s collections proposition (Spring by Citi), merchant acquiring, Banking-as-a-Service, and global domestic and cross-border payout capabilities.
• Position innovative and immersive solutions across multiple industries, such as Banking-as-a-Service and Open Banking.
• Proactively share feedback and stay current on market and competitive developments to influence Citi’s development roadmap and new product agenda.
• Review account plans to identify sales opportunities and support origination for Digital Commerce flows and use cases.
• Execute upon a target list of eCommerce names for the year, converting pipeline into actual sales revenue.
• Meet all Sales Management goals tied to pipeline management (CRM), Deal Review, and Implementation Project Kick-Offs.
• Work with Implementations and Client Success Managers to ensure seamless handover of closed deals from Sales, prioritizing client experience.
• Attend regular team and sales management meetings to report on performance and raise personal and team profile.
• Represent the bank at industry conferences, meeting clients, gaining market insight, and seeking speaking roles where possible.

Requirements

• 7+ years of work experience in payments, cash management, or merchant acquiring, with a strong understanding of consumer payments, payment gateway technology, APIs, card acquiring, eWallets, marketplace platforms, and surrounding ecosystems.
• Proven track record as a Sales Lead driving sales activity—consistently a “top performer.”
• Excellent interpersonal skills in driving thought leadership with senior clients and collaborating internally.
• Ability to operate under strict deadlines and timeframes.
• Strong presentation skills, with the ability to design innovative and tailored solutions across financial and commercial buying centers.
• Appreciation of payments risk dynamics and the value of compliance risk management.
• Proven ability to operate independently and take initiative with internal and external audiences.
• Openness to change and adaptability in a dynamic environment.

Skills

• Strong client-facing communication skills, with the ability to translate technical jargon into clear business benefits.
• Understanding of emerging buying behaviors of global merchants, the payments landscape, and terminology.
• Extreme attention to detail and interest in operating in a multifaceted, fast-paced environment.
• Strong organization and time management skills.
• Ability to clearly convey a client value proposition via MS Word, PowerPoint, Excel, or verbally.
• Exposure to managing the sales process, including CRM tools.
• Client-centric mindset with excellent, confident communication skills (written and verbal).
• Experienced presenter with creative and curious thinking, and a hunger for knowledge.
• High energy, passionate, and dynamic self-starter.
• Strong analytical skills with a pragmatic, results-oriented approach.
• Collaborative team player.

Qualifications

• Relevant undergraduate degree.

Pay

Full-time salary range: $163,600.00 - $245,400.00. In addition to salary, eligible employees may receive discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and holidays.

Available offerings may vary by jurisdiction, job level, and date of hire. For additional information, visit citibenefits.com.

Primary location: New York, New York, United States.