Nordic Spa Attendant

About the role

A Nordic Spa Attendant is the welcoming face of our spa, ensuring members and guests have a smooth and relaxing experience from the moment they arrive.

Responsibilities

• Warmly greet and check in guests, managing their reservations and payments.
• Provide exceptional customer service, answering questions about our spa services and amenities.
• Efficiently manage the spa's booking system and phone inquiries.
• Assist with retail sales of our exclusive spa products.
• Maintain a clean and organized front desk and reception area.
• Conduct regular checks of the pool and spa areas to ensure safety, cleanliness, and chemical balance.

Requirements

• Proven experience in a customer service or reception role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency with scheduling software and point-of-sale (POS) systems.
• A positive attitude and a genuine desire to help others relax and unwind.

Benefits

• Opportunities for growth.
• A tranquil and supportive work environment.
• Complimentary access to our Nordic spa and wellness services.