Nonprofit Human Services Underwriting Specialist

About the role

Average account sizes range from $25,000 to $1,000,000 in written premium. Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule.

Responsibilities

• Analyze, select and profitably price business with prescriptive terms and conditions of coverage.
• Examine inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns.
• Communicate with Risk Control for inspections, follow-ups and service needs for insureds.
• Drive corrective action or remediation strategies on renewal accounts.
• Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management.
• Discuss and issue nonrenewals as needed.
• Escalate referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters.
• Adhere to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices.
• Accountable for achieving key performance indicators of the portfolio including:
• Developing and furthering successful relationships with distribution partners within the portfolio by:
• Having regularly scheduled portfolio review calls.
• Maintaining service standards for quality and timeliness.
• Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management.
• Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio.
• Cultivate a High Performing Culture:
• Superior customer service and business acumen.
• Mentoring support staff throughout their career development.
• Conduct peer audits.
• Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development.
• Reviewing, mentoring, and approving referrals for lower authority level associates.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc).
• Prefer Nonprofit Human Services and Education underwriting experience.
• Excellent communication skills both in writing and verbal.
• Ability to analyze and make decisions in a timely manner.

Skills

• Strong analytical and decision-making skills.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of insurance regulations and compliance.

Benefits

We are proud to offer our full-time regular employees a robust benefits suite that includes:

• Competitive base salary plus incentive plans for eligible team members.
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary.
• Free basic life and AD&D, long-term disability and short-term disability insurance.
• Medical, dental and vision plans to meet your unique healthcare needs.
• Wellness incentives.
• Generous time off program that includes personal, holiday and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.

Pay

Pay Range: Anticipated Hiring Range: $90,000 - $130,000 annual base salary depending on experience, qualifications, and geographic location
$99,000 - $140,000 annual base salary depending on experience, qualifications, and geographic location in CA, CT, MA, NJ, NY, and PA

Schedule

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule.