Non-Perishable Multi-Team Team Member - Full Time
Provides support as a Multi-Team Team Member, performing duties related to customer service, stocking, and sanitation in assigned department(s).
Responsibilities
- Follows department procedures and maximizes sales by preparing, storing, rotating, stocking and merchandising product.
- Prepares, packages, weighs, and prices products for sale.
- Monitors product quality and freshness and ensures proper product rotation.
- Ensures cases and shelves are clean and well-stocked.
- Completes spoilage, sampling, temperature, and sweep logs as required.
- Assists with periodic inventory checks.
- Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned.
- Ensures accuracy of signs and pricing.
- Performs other duties as assigned by store or operational leadership.
Skills & Abilities
- Ability to sell proactively.
- Ability to learn basic knowledge about products carried across multiple departments.
- Ability to visually examine products for quality and freshness.
- Proactively reads labels and familiarizes oneself on various products.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
Desired Work Experience
No prior retail experience required.
Physical Requirements & Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, bailers, and other heavy machinery.
Pay
The wage range for this position is $15.00-$24.40 hourly.
Benefits
Whole Foods Market offers "Whole Benefits" for Full and Part-Time Team Members, including:
- Eligibility for a store discount.
- Paid time off.
- Financial wellness programs.
- Health & wellness support programs.
- Access to other Team Member perks.
Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). New entry-level Team Members who successfully complete their first 90 days of employment and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.