Non-Clinical Intake Coordinator – Home Health Services (Boynton Beach Fl,)

Responsibilities

• Receive and process incoming home health referrals for Medicare skilled services
• Communicate with hospitals, physicians’ offices, case managers, rehab facilities, and referral sources
• Review referral documentation for completeness and accuracy
• Verify insurance information and coordinate intake documentation
• Upload and manage patient records within the EMR system
• Cook up Start of Care scheduling with clinical staff and intake team
• Maintain timely communication with patients, families, and healthcare partners
• Ensure compliance with agency policies, Medicare guidelines, and documentation requirements
• Aid in tracking referrals, pending documents, and admission status updates
• Support office operations and collaborate closely with the clinical and scheduling teams

Qualifications

• Previous home health intake, healthcare coordination, medical office, or customer service experience preferred
• Knowledge of Medicare home health services is highly preferred
• Strong organizational and multitasking skills
• Excellent phone etiquette and communication skills
• Experience with EMR systems preferred (Kinnser/WellSky experience is a plus)
• Ability to work independently and in a fast-paced office environment
• Proficient computer and data entry skills

Benefits

• 401(k)
• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Orientation