Non-Certified Pharmacy Technician

Additional Considerations (if Any)

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

About the role

Job Title: Pharmacy Technician – Non Certified
Department: Pharmacy
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles inquiries that do not require a pharmacist’s expertise and judgment.
• Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Takes orders from or calls doctor’s offices for refill prescriptions.
• Gathers patient information required to prepare prescriptions.
• Enters prescription and patient information into the computer.
• Aids in maintaining correct patient information.
• Aids in preparing prescription drug products for dispensing.
• Prepares and affixes labels to prescription containers.
• Prepares prescriptions to be mailed.
• Prepares and submits insurance claims.
• Fills prescriptions after they have been dispensed.
• Orders, checks-in, and stocks pharmacy supplies.
• Files prescriptions as necessary.
• Performs cash transactions.
• Maintains cleanliness of pharmacy and dispensing area.
• Aids in third party insurance billing and trouble shooting.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to all statutes and regulations pertaining to a pharmacy technician.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administers vaccines as allowed by law.

Requirements

• High school diploma or equivalent.
• Working towards a licensed technician certification through a certified national program.
• Previous experience as a pharmacy clerk is preferred.

Qualifications

• Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
• Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
• Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.

Skills

• Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Benefits

This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.