Jobs · OTHR · Illinois

NoMI Greeter

Park Hyatt · Chicago, IL · 1 mo ago
OTHR$26.5/hrFull-time

About the role

As the NoMI Greeter, you will serve as the first impression of our restaurant, setting the tone for an exceptional guest experience from the moment of arrival. With a warm, poised, and professional presence, you'll welcome guests, manage reservations and seating with precision, and act as a key liaison between the dining room and front-of-house operations. Your ability to anticipate needs, maintain grace under pressure, and create a sense of genuine hospitality is essential to the refined service NoMI is known for. This role is ideal for someone who thrives in a sophisticated, guest-focused environment and understands that luxury is felt in the details.

Responsibilities

  • Welcome guests with a warm, poised, and professional presence
  • Manage reservations and seating with precision
  • Act as a key liaison between the dining room and front-of-house operations
  • Anticipate guest needs and maintain grace under pressure
  • Create a sense of genuine hospitality essential to NoMI's refined service

Qualifications

  • Minimum 2 years in a fine dining restaurant, luxury hotel, or upscale hospitality environment within a front-of-house role
  • Proven ability to anticipate guest needs and deliver gracious, personalized service
  • Exceptional verbal and written communication skills; poised and articulate under pressure
  • Comfortable using reservation platforms
  • Impeccable grooming and a composed, welcoming demeanor that reflects five-star standards
  • Strong organizational skills with the ability to multitask and manage guest flow efficiently
  • Flexible availability, including evenings, weekends, and holidays, to support business needs
  • Works seamlessly with colleagues and leadership to ensure a cohesive guest experience

Pay

The hourly rate for this position is $26.50. This position is also eligible to earn overtime and premium pay under certain circumstances.

Benefits

  • Health Benefits: Eligibility and coverage provided and administered through Local 1 Union
  • Pension Plan: Participation and contributions managed through Local 1 Union
  • Monthly Fitness Reimbursement: Available up to a specified monthly limit
  • Qualified Parking and Transit Program: Pre-tax benefits available, subject to eligibility
  • Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy
  • Discounted Colleague Rate Room Nights: Available based on room availability
  • Complimentary Room Nights: Offered based on availability
  • Complimentary Meals: Available in the colleague dining room
  • On-Site Bike Rack: Provided for colleague use

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