NOC Security Engineer

About the role

Ritter Communications is a leading telecom provider serving the Mid-South region. As part of our commitment to excellence and community impact, we seek a NOC Security Engineer to join our dynamic team.

Responsibilities

• Implement and maintain IP routing and Ethernet switching solutions in a service provider environment
• Configure, administer, and optimize Palo Alto Next-Generation Firewalls or equivalent, including policy creation, threat prevention profiles, VPNs, NAT, logging, and integration with security ecosystems
• Maintain and monitor security events and alerts via SIEM platforms and other tools
• Analyze and triage security incidents, including log correlation, network traffic analysis, endpoint forensics, and malware reverse engineering
• Lead incident response efforts, containing breaches, eradicating threats, coordinating remediation, and restoring services
• Conduct digital forensics on affected systems and produce detailed reports
• Perform proactive threat hunting across network infrastructure
• Collaborate with ISPs, telecommunications providers, and internal cross-functional teams to troubleshoot and resolve complex network and security issues
• Tune and maintain security tools and network devices
• Document network and security configurations, incident playbooks, and response procedures

Requirements

• Bachelor’s Degree in Computer Science, Cybersecurity, Information Technology, Networking, or a related field
• 3+ years of relevant work experience in security operations, SOC/NOC analysis
• Experience with SIEM platforms, threat intelligence, MITRE ATT&CK framework, and incident handling
• Experience with Palo Alto Firewall administration and configuration
• Experience with Service Provider transport networks, including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch
• Proficiency in common networking tools and troubleshooting methodologies such as Telnet, SSH, ping, traceroute, and Wireshark
• Experience with scripting and front/back-end development
• Strong communication and problem-solving skills
• Ability to work independently and in a team environment

Qualifications

• CompTIA Security+, Blue Team Level 1 (BTL1), Certified CyberDefender (CCD), or equivalents
• Cisco CCNA, CCNP, Nokia NRS I/II, or similar certifications
• Palo Alto certifications with PCCSA, PCNSA, PCNSE

Skills

• Knowledge of telecommunications products and services
• High level proficiency of common networking tools and troubleshooting methodologies
• Scripting and front/back-end development skills
• Proficiency in Visio, Excel, Word, and PowerPoint
• Excellent oral and written communication skills
• Ability to read and interpret technical documents and information

Benefits

We offer a competitive compensation package, comprehensive benefits including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!