NOC Analyst
GTECH LLC · Columbus, OH · 2 wk ago
On-siteInformation TechnologyContract
About the role
Hybrid contract position (6–12 months) based in Columbus, OH. A video interview is required.
Responsibilities
- Manage network infrastructure, including configuration, monitoring, and troubleshooting.
- Identify causes of networking problems using diagnostic testing software and equipment.
- Ensure network performance, security, and reliability, working with switches, routers, firewalls, and VPNs.
Requirements
- Bachelor's degree in an IT-related field or equivalent experience.
- Strong experience providing Level 2 and Level 3 Help Desk/Desktop Support.
Preferred qualifications
- Hands-on experience with Linux administration and system management.
Schedule
- Regular shift: Monday–Friday, 3:00 PM–11:00 PM.
- On-call rotation: approximately once every 6–8 weeks, including weekends as needed.
- On-call hours: 11:00 PM Friday through 11:00 PM Sunday.
Work model
- Hybrid — onsite presence required for testing, troubleshooting, or other business needs.
- Local candidates based in or near Columbus, Ohio are strongly preferred.