Noah's Ark - Admissions Host 2 - Seasonal
Roles & Responsibilities
Welcome guests to the park in a warm and friendly manner.
Courteously assist guests with questions and complaints.
Measure height of all persons entering the park as they purchase tickets, enforce any height restrictions that the park may have.
Sell and collect tickets and season passes.
Utilize Point of Sale (POS) equipment to accurately record financial transactions.
Scan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entry.
Issues any additional materials, promotions, or souvenirs to each pass holder as they enter.
Check guests’ bags to ensure no prohibited items are brought into the park.
Maintain a clean work Main Gate operation (wiping down counters, vacuuming, sweeping, picking up trash, etc.) to maintain a great first impression for incoming guests.
Sell daily parking admissions and process Point of Sale (POS) financial transactions.
Aid in directing guests to the proper parking space, when needed.
Replenish Park maps while maintaining a clean work area.
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Assist in other departments as needed.
Requirements
Must be at least 14 years of age to comply with Wisconsin Child Labor Laws.
Ability to work flexible schedule, including evenings, weekends, and holidays.
Must have reliable transportation to and from your scheduled shift.
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
Must follow direction, multi-task, and work as part of a team as well as independently.
Physical Requirements
Ability to stand, walk, and remain on feet for majority of the workday.
Frequent exposure to outdoor areas of the park.
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, pollen and other weather conditions.
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders.
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more.