Jobs · Management · Massachusetts

Night Utility Custodian

College of the Holy Cross · Worcester, MA · Today
Management$19/hrFull-time

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. The Utility Custodian supports a clean, safe, and welcoming campus by maintaining academic buildings, residence halls, dining and athletic facilities, libraries, labs/studios (non-hazardous areas), and event spaces. The role includes routine and deep cleaning, light maintenance, waste and recycling handling, event setup, campus moving services, and seasonal work across campus. Job ID: JREQ-000888.

Schedule

Monday–Friday, 3:30 p.m.–12:00 a.m.; 40 hours per week. Seasonal demands include snow/ice response, summer deep cleans, move-in/move-out, and major events.

Responsibilities

Custodial care
  • Clean and sanitize restrooms, locker rooms, showers, classrooms, lecture halls, labs/studios (with training), offices, libraries, lounges, and residence hall deep cleaning when needed
  • Perform floor care: sweep, mop, auto-scrub, burnish, scrub/strip/wax, carpet extraction; clean windows and surfaces; restock supplies
  • Empty refuse containers; collect and remove debris and trash; stage materials at designated locations
  • Maintain all equipment used in work practices in a clean, safe, and operable condition
Campus moving services
  • Plan and execute campus move requests pertaining to campus spaces
  • Move, load/unload, and deliver supplies, equipment, and furniture using dollies, carts, and lifts; assemble/disassemble and reconfigure furniture as assigned, following safe lifting/ergonomic practices
Recycling and waste programs
  • Support comprehensive recycling efforts, including collecting, sorting, and staging materials; assist with compost initiatives where applicable
  • Handle and label materials per policy; maintain cleanliness of recycling and waste areas
Events, special projects, emergencies
  • Set up and break down events (tables, chairs, staging, podiums); complete post-event cleanup
  • Support major campus events (move-in/move-out, commencement, athletics, etc.)
  • Provide support during on-campus emergencies (flooding, snow removal, weather hazards, or other urgent needs) as required
Safety, security, and compliance
  • Observe all safety rules; use required PPE; handle chemicals per SDS and hazard communication standards; follow bloodborne pathogen and exposure-control practices
  • Inspect spaces for hazards, spills, leaks, pests, or damage; take immediate action within training and report promptly
  • Follow lock/unlock schedules if assigned; handle keys/key rings per key control policy; promptly report lost/misplaced keys
Operations and communication
  • Maintain organized custodial closets and inventories; submit purchase/work requests to Supervisor/Working Foreperson when needed
  • Safely drive campus vehicles/carts between buildings if assigned; keep work areas clean, safe, and secure; report any vehicle damage to supervisor immediately

Qualifications

Education and experience
  • Required: High school diploma or equivalent; 1+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings
  • Preferred: 2+ years custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings
Skills and competencies
  • Ability to work independently, prioritize tasks, communicate effectively, and meet deadlines across multiple buildings
  • Ability to read and follow SOPs, SDS, and equipment manuals; basic proficiency with email and work order systems
  • Flexible to work evenings, weekends, holidays, and during peak campus periods and emergencies
  • Proficiency operating floor machines and carpet extractors; basic CMMS use
  • Valid driver’s license with acceptable record (for campus vehicle use)
  • Strong safety mindset and attention to detail; customer service orientation with students, faculty, staff, and visitors; effective communication and teamwork in a diverse campus community; basic troubleshooting of custodial equipment and floor machines
Physical requirements
  • Frequently stand, walk, bend, stoop, kneel, and climb ladders
  • Frequently lift/carry/push/pull up to 60 lbs; occasionally up to 75 lbs with assistance
  • Work on wet or uneven surfaces; tolerate noise, odors, dust, cleaning agents, and varying temperatures
  • Wear assigned PPE (gloves, safety glasses, hearing protection, respirator as required)
Work environment
  • Mix of academic, residential, dining, athletic, library, studio/lab (non-hazardous), office, warehouse, and outdoor areas
  • Seasonal demands (snow/ice response, summer deep cleans, move-in/move-out, major events)
  • Coordinate with Environmental Health & Safety for any hazardous materials; work only within training/authorization

Pay

The hourly rate for this position is $19.00 coupled with a competitive benefits package.

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