Night Shift Dock Worker 2

About the role

Responsible for processing goods and keeping equipment emptied for transportation flow according to GWH policy and ensuring the efficient and cost-effective operation and stewardship of the outlet store and donation center to maximize profitability for mission services funding.

Essential Duties and Responsibilities

• Operates forklift and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.
• Ensures alignment and consistency of all aspects of the outlet store operations.
• Processes donated goods efficiently and effectively based on GWH's needs and adapts to changes in commodities processing as assigned.
• Bales merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be processed separately.
• Assist with quality control assurance.
• Maintains accurate bale count with production equivalent to 8-10 bales per 8-hour shift, averaging over 1 bale per hour.
• As assigned, sort totes and process each tote with a sense of urgency.
• Ensures that all products are constantly being rotated.
• Assist in efficient movement of goods on the dock or production areas, and when loading and unloading trucks with the aid of material handling equipment as needed.
• Fills Outlet boats with the product and rotates on and off the floor per rotation schedule.
• Sorts product into appropriate salvage, recycling, and trash based on current commodity expectations.
• Operates assigned material handling equipment in a safe and prudent manner in accordance with the laws of the State of Texas and GWH safety policies and procedures.
• Maintains processing area in a neat and clean condition.
• Uses safe work procedures and personal protective equipment as required (i.e., lifting, use of proper equipment, etc.) and report incidents and injuries immediately to a supervisor.
• Follows the identified compliance standards and GWH guidelines for processing different commodities.
• Reports equipment, machinery, and other GWH property repairs and/or maintenance to a manager in a timely manner.
• Completes daily the required paperwork (e.g., forklift pre-use safety inspection, logs, maintenance reports, etc.) in an accurate and timely manner, in accordance with policies and procedures.
• Establishes and maintains a cooperative, functional work relationship with all associates.
• Performs other duties as directed by management to support evolving organizational needs.

Additional Responsibilities

• Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
• Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual, maintain a professional appearance, and perform expected duties.
• Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
• Adheres to local, state, and federal laws and regulations.

Minimum Qualifications

• A high school diploma or equivalent preferred.
• GWH Forklift Certified.
• Ability to read, write, and communicate effectively in English to understand safety instructions, standard operating procedures, and workplace communications.
• Six (6) months of experience as a Material Handler, or equivalent work experience required.
• Proficiency in salvage tracking and reporting.
• Previous Spotter Experience is preferred.
• Safety certifications are preferred.
• Knowledgeable in all loading techniques for all salvage load types.
• Ability to see details at close range (within a few feet of the observer), and adequate distance to guide the parking and operating of forklift.
• Ability to work independently.
• Skill in monitoring, operating, watching indicators to make sure a machine is working properly.
• Able to work a flexible schedule, including nights and weekends.
• Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.

Key Performance Indicators (KPI)

• Equipment Provided to Primary Stores
• Outgoing Salvage Trailers
• Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.
• Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
• Timely GWH LMS completion (training, etc.)
• Safety Culture: zero (0) accidents or near misses
• Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.

Physical Requirements / Work Environment

• Stand, twist, bend, squat, push/pull, and lift up to 40 lbs.
• Occasionally moves up to 100 lbs.
• Must be able to stand for extended periods.
• Requires close vision, peripheral vision, depth perception, and focus adjustment.
• Moderate indoor noise with exposure to outside temperatures.
• An indoor work environment with exposure to outside temperatures.
• The noise level in the normal work environment is, usually, moderate.