Night Manager - Kahler Grand Hotel

Responsibilities

• Aid in managing front office operations, including check-in, check-out, reservations, and guest inquiries.
• Supervise and mentor front desk staff, ensuring team performance aligns with company standards.
• Address and resolve guest concerns promptly and professionally to maintain high satisfaction levels.
• Collaborate with other departments to ensure smooth operations and exceptional guest experiences.
• Monitor and maintain compliance with hotel policies, procedures, and brand standards.
• Prepare schedules and assist with payroll submissions for front office team members.
• Analyze guest feedback and implement improvements to enhance service quality.

Qualifications

• Prior experience in a supervisory role in hospitality or a related field.
• Strong leadership and interpersonal skills with the ability to motivate a team.
• Exceptional problem-solving abilities and a commitment to guest satisfaction.
• Proficiency in hotel management systems and Microsoft Office Suite.
• Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants
• Compensation Range: $50,000 - $55,000 annually based on qualifications