Night Lead, Hope Lodge - Thursday, Friday and Saturday

About the role

The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.

Responsibilities

• Maintain guest needs during overnight hours
• Conduct security patrols and enforce safety protocols
• Respond to emergencies and coordinate with staff or emergency responders
• Complete nightly reports, reconcile check-in data, and manage room inventory
• Inspect guest rooms and public areas for cleanliness and readiness
• Launder linens and reset common areas for the next day

Experience/Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Additional education or training in hospitality management, security, or related field preferred
• Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures

Knowledge, Skills, and Abilities

• Knowledge of security and emergency response procedures
• Ability to work independently during overnight hours
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and maintain accurate records
• Proficiency in reservation systems and Microsoft Office Suite

Travel Requirements

• Minimal Travel Required

Physical Requirements

• Extended periods of standing, particularly during patrols and inspections of the lodge
• Frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises
• Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations
• The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be required
• The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night
• Sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies
• The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary

Benefits

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

Pay

Pay rate: $24.75ph

Schedule

Schedule: Thursday, Friday and Saturday (Overnight shift)