Night Auditor (Part-Time)

Description

The Hyatt Regency Coralville Hotel & Conference Center is seeking a part-time Night Auditor to support overnight Front Office operations. This role involves guest service, problem-solving, and attention to detail, suitable for someone who works well independently and enjoys helping guests.

Schedule & Pay

• Part-time: approximately 20 hours per week
• Overnight shift: approximately 11:00 PM – 7:00 AM
• Schedule may include weekdays, weekends, and holidays based on business needs
• Starting pay: $15.00 - $17.00/hr. commensurate with experience

Why Our Front Office Team Loves Working Here

• Matching 401(k) and profit-sharing
• Paid Time Off accrual beginning on the first day
• Free and discounted meals and Starbucks
• Free Marcus Theatres movie tickets
• Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
• Free parking and provided uniform
• A supportive team environment focused on People Pleasing People

What You’ll Do

• Balance overnight accounting responsibilities with front desk guest service
• Ensure the day closes accurately while creating a safe, welcoming, and helpful experience for every guest
• Warmly greet late-arriving guests and complete accurate check-in and check-out procedures
• Answer phones, respond to guest questions, and assist with requests or concerns in a professional and caring manner
• Resolve guest issues whenever possible and communicate important follow-up needs to the appropriate department or manager
• Prepare daily food and beverage revenue data by auditing point-of-sale revenue, covers, fees, tips, paid-outs, and settlements
• Run and review audit reports from the property management system, credit card system, and point-of-sale system
• Identify discrepancies, make appropriate corrections or adjustments, and document unusual activity
• Enter revenue, expense, and allowance information to generate daily operating reports
• Balance revenue and settlement accounts nightly and maintain complete, organized audit files
• Complete the end-of-day process and reset hotel systems for the next business day
• Monitor the lobby and front desk area and follow established safety and security procedures
• Communicate overnight activity, guest concerns, and operational issues clearly to the morning team
• Support other Front Office duties and assist with additional responsibilities as assigned

About Us

We believe our associates are our greatest asset. Our culture is built around the philosophy of People Pleasing People, creating memorable experiences for both guests and team members. The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.

Qualifications

• Trustworthy, self-directed, and comfortable balancing hospitality with detailed financial work
• Strong guest service and communication skills with a friendly, professional approach
• Excellent attention to detail, accuracy, organization, and follow-through
• Basic accounting and mathematical skills, including the ability to balance transactions and identify discrepancies
• Computer proficiency, including comfort with spreadsheets and the ability to learn hotel reporting systems
• Professional telephone etiquette and clear written communication skills
• Ability to work independently and make sound decisions during overnight hours
• Reliable attendance and availability to work the overnight shift, including weekends and holidays as scheduled
• High school diploma or equivalent
• Previous hotel front desk, night audit, accounting, cash-handling, or customer service experience is preferred
• Prior hospitality supervisory experience is helpful but not required