Night Auditor/Guest Services

About the property

At The Ridge, our vibrant culture is all about empowering you to soar to new heights. We believe in your success, and it fuels ours. Your well-being matters here, and we’ve built a place where people come first, wins are celebrated, and perks make the journey even sweeter. We're here to inspire and support you on your quest to become your best.

What you will have an opportunity to do

• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted & fulfilled, and accurate information is established
• Help to resolve problems and “WOW” guests
• Interact with hotel staff in a professional manner, assisting other departments with necessary information
• Knowledgeable of all emergency procedures and policies
• Maintain house bank
• Generate, Print and distribute daily and weekly reports
• Ensure the Night Audit procedures and processes are followed with great attention to detail
• Communicate all pertinent information to manager on duty
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds

What are we looking for?

• Must have the ability to work the overnight hours
• A high attention to detail
• A high school diploma or equivalent
• Strong computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift

Pay

$20/hr

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Qualifications

We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Schedule

Must be able to work the overnight hours

Skills

Must have the ability to work in a fast-paced setting and stand for the duration of the shift.

Benefits

Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.

Pay

$20/hr

Equal Opportunity Employer

We are an equal opportunity employer and celebrate diversity in our workplace.