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NG-911 PSAP Voice Engineer – Principal

E-Logic, Inc. · Fort Belvoir, VA · 3 wk ago
RemoteRemoteEngineeringFull-time

About the role

Seeking a highly experienced NG-911 PSAP Voice Engineer - Principal to provide technical expertise supporting the engineering, modernization, integration, testing, and sustainment of legacy and Next Generation 9-1-1 voice infrastructure supporting Army Public Safety Answering Points. Responsibilities include Voice over IP (VoIP), Session Initiation Protocol (SIP), call routing, telecommunications infrastructure, Emergency Services IP Networks (ESINet), interoperability, and integration with Army Voice Modernization initiatives. This is a non-personal services contract position. The contractor employee reports directly to the Prime Contractor for HR, disciplinary, and administrative matters, while receiving work direction from the Government Contracting Officer's Representative (COR). This is a remote position with occasional on-site requirements as directed by the Government.

Responsibilities

  • Provide technical expertise for the engineering, modernization, integration, testing, and sustainment of legacy and NG-911 voice infrastructure
  • Support VoIP, SIP, call routing, telecommunications infrastructure, and ESINet implementation
  • Ensure interoperability and integration with Army Voice Modernization (VMOD) initiatives
  • Support the design, development, and deployment of core services to meet Army operational and technical requirements
  • Establish robust low-latency interoperability interfaces linking LIS with CHE, CAD, and VMOD Infrastructure
  • Provide engineering support for the integration of localized GIS datasets and CHE platforms into commercial ESINet

Requirements

  • Education: Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, or a related technical discipline
  • Certifications: Cisco Collaboration, Ribbon, Oracle Session Border Controller (SBC), Session Initiation Protocol (SIP), Voice over Internet Protocol (VoIP), ESINet implementation, NENA standards
  • Experience: Minimum of twelve (12) years supporting enterprise voice systems, telecommunications engineering, VoIP, SIP, ESINet, NG-911, or similar public safety communications environments
  • Citizenship: U.S. Citizenship required
  • Security: Must have Active or Interim SECRET Security Clearance prior to commencement of work
  • Language: Fluent in written and verbal English
  • Must comply with all DoW security regulations and safeguard Controlled Unclassified Information (CUI)
  • Must pass background checks and suitability determinations
  • Must complete DHS Information Technology Security Awareness Training annually
  • Must sign and comply with DHS Rules of Behavior
  • Must maintain Cisco, Ribbon, Oracle SBC, SIP, VoIP, ESINet, and NENA certification currency

Qualifications

  • Experience with Army or DoD NG-911 voice modernization programs
  • Experience with NENA-STA-006 GIS data standards
  • Experience with LIS integration
  • Experience with ESINet implementation in a government environment

Schedule

  • Hours: Up to 40 hours per week, Monday-Friday, normal business hours (0800-1700), excluding Federal holidays
  • Overtime: Only permitted at the Government's discretion
  • Telework: Remote; occasional on-site support may be required as directed by the Government
  • Travel: Not authorized
  • Place of Performance: Remote (primary); Fort Belvoir, VA (if on-site support is requested)

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