NF Retail Scale Operator

Reports to the Stockpiling Supervisor.

About the role

The Scale Operator is responsible for weighing and grading incoming ferrous and/or non-ferrous scrap loads, operating in-bound and out-bound scales, directing customers to the appropriate areas for unloading, and facilitating payment for in-bound material while ensuring compliance with company Health, Safety, and Environmental standards. This position may also communicate pricing of materials with production crews and customers. The Scale Operator should possess knowledge of metals identification and grading according to ISRI specifications and deliver exceptional customer service.

Responsibilities

• Strictly adhere to all Metals Recycling Business Health, Safety, and Environmental standards.
• Provide a safe environment for all employees, customers, and visitors.
• Assist current and potential customers with questions regarding pricing and types of material accepted; maintain account contacts to promote customer service.
• Coordinate with office personnel to ensure accurate and timely documentation of all purchasing transactions.
• Conduct scale operations and evaluate incoming products: identify contents of each load, operate the incoming scale to determine weight, and direct customers to appropriate areas for unloading.
• Operate outgoing scale: identify commodity codes and compute ticket totals for payment.
• Complete all appropriate DMV forms for all cars that enter the yard within the required time frame.
• Communicate scrap quality and acceptance procedures to customers, ensuring strict compliance with current regulations and policies.
• Test in-bound and out-bound scales for accuracy and report all equipment malfunctions to the appropriate supervisor.
• Support the Company's Internal Control process by understanding, communicating, and complying with defined internal controls, as well as suggesting modifications to policies, procedures, and controls.
• Communicate upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.
• Provide backup for Truck Scale Operations, including coordinating with office personnel, conducting scale operations, and computing ticket totals for payment.

Qualifications

• High School diploma or GED Certification preferred.
• Minimum of 3 to 5 years of experience in a similar role or scrap industry preferred.
• Ability to develop and maintain constructive and cooperative working relationships with customers and other employees.
• Mathematical and problem-solving skills, basic negotiation skills, attention to detail, and basic typing skills required.

Skills

• Knowledge of metals identification and grading according to ISRI specifications.
• Exceptional customer service skills.

Job Conditions

• Regularly exposed to all weather conditions.
• Physical hazards such as noise, fumes, and dirt are present due to equipment, machinery, and scrap in the scrap yard.
• Safety shoes, hearing protection, respirators, face shields, and additional personal protective equipment must be worn as needed.
• Travel is not required for this position.
• Workload may be unpredictable with substantial pressure during peak times; critical deadlines require adaptability.
• Disturbances of workflow and irregularities in work schedule are expected and occur intermittently.
• Extra hours may be required, sometimes on weekends, weekdays, and holidays.

Physical Activities Required

• Lift and carry up to 50 pounds occasionally.
• Crouch or bend at the knees occasionally to increase visibility.
• Climb vertical steps occasionally.
• Stoop or bend at the waist occasionally to increase visibility.
• Reach at arm’s length frequently or overhead occasionally.
• Twist and turn at the neck and trunk.
• Walk frequently on uneven ground.
• Sit or stand continually.
• Communicate by speech and hearing continually.
• Visual acuity needed for close detail work.
• Mental dexterity needed to work independently while demonstrating attention to detail and continuous awareness.

All U.S. applicants must be 18 years of age or older; all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires.