(NEX NORFOLK) SALES ASSOCIATE - PACKAGE STORE

Duties And Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
• Providing premier customer service.
• Cooperating and building positive, inclusive, and respectful relationships.
• Taking accountability for your own actions and outcomes.
• Maintaining store appearance.
• Selling cross-sell products and knowing the layout of the store.
• Making suggestions to customers on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Leveraging product knowledge and company tools to confidently provide customers with product information.
• Using a Point-of-Sales system to process cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling).
• Completing various forms of paperwork/reports and reconciliations.

Qualifications/Product Knowledge

• Basic knowledge of products merchandise.
• Experience in retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers, and management.
• Ability to communicate on the telephone with proper etiquette.
• Basic math functions such as addition, subtraction, multiplication and division.

Reasoning Abilities

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team, and take initiative independent of direct supervision.

Physical Demands/Work Environment

• Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Vision abilities include close vision, color vision, depth perception and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
• Work typically performed indoors, but may be assigned outdoors depending upon location.

Work Hours

• Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

Unposting Date

No Experience Required. High School Graduate Or Equivalent Preferred. Primary Location United States-Virginia-Norfolk Organization Norfolk Package Store Schedule Part-time (20 - 34.5 hours) Unposting Date Jul 13, 2026, 8:59:00 PM