(NEX) NORFOLK - CASHIER

Duties And Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
• Providing premier customer service.
• Cooperating and building positive, inclusive, and respectful relationships; taking accountability for your own actions and outcomes.
• Maintaining check-out area appearance.
• Moving and re-stocking bags/packaging materials/labels.
• Selling:
• Interacting with customers to ensure they found everything they needed.
• Making suggestions to customers on latest trends and current promotions based on customer’s individual needs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customers.
• Maintaining change funds and accounts for sales receipts.
• Completing various forms of paperwork, reports, and reconciliation.
• Inventory:
• Being the keeper of merchandise, completing all inventory processes, and ensuring merchandise is properly checked in and accurately ticketed.
• (May participate in periodic inventories).
• Dependability:
• Adhering to assigned work schedule.
• Accurately and completely following through on work assignments.

Qualifications

• Product Knowledge.
• Knowledge of Point-of-Sale systems.
• Experience in retail or relevant work experience preferred but not required.
• Communication Skills:
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively communicate with customers, peers, and management.
• Ability to communicate on the telephone with proper etiquette.
• Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to use a calculator and calculate percentages.
• Must be able to make change in American monetary units.
• Reasoning Ability:
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

Work Environment

• Work involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

WORK HOURS

• Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.

Other Skills

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

PHYSICAL DEMANDS

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

WORK HOURS

• Available to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.